Guest Relation Executive

4 days ago


Calicut Kerala, India Kovilakam Residency (P)Ltd Full time

Welcoming guests in a friendly and professional way
- Addressing and escalating customer complaints
- Providing information about facilities, programs and other services
- Review arrival lists to welcome guests
- Attend to special guests (e.g. VIPs) and answer their inquiries
- Help prepare welcome folders with collateral (e.g. room service menus, area descriptions)
- Provide information about amenities, area and venues and promote services
- Anticipate guest needs and build rapport with customers
- Offer assistance with certain tasks (e.g. confirming travel arrangements, taking messages)
- Record information in the logbook daily
- Ensure compliance with health and quality standards

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person



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