Customer Support Representative

1 week ago

Bengaluru Karnataka, India Advanced Grohair & Gloskin clinic Full time

*Job Title:* Customer Support Executive

*Location:* [Advanced Grohair & Gloskin Clinic], [Jaya Nagar]

*Reports To:* Clinic Manager

*Job Summary:*

*Key Responsibilities:*

1. *Client Interaction & Customer Service:*
- Greet clients in a warm and professional manner as they arrive at the clinic.
- Ensure clients feel comfortable and informed about clinic services and procedures.
- Handle client concerns or complaints with professionalism and empathy, escalating issues when necessary.

2. *Appointment Scheduling & Coordination:*
- Manage the clinic's appointment calendar, scheduling and confirming appointments accurately.
- Coordinate with practitioners to ensure timely service delivery and avoid scheduling conflicts.

3. *Administrative Support:*
- Maintain client records and files with confidentiality and accuracy.
- Process payments, handle billing inquiries, and manage receipts.
- Assist with inventory tracking and ordering of office and clinic supplies as needed.
- Manage and maintain a tidy and organized front desk area.

4. *Clinic Communication:*
- Communicate important updates, promotions, and information to clients regarding services, offers, and policies.
- Collaborate with clinic staff to ensure smooth day-to-day operations and service excellence.

5. *General Office Duties:*
- Perform general office duties such as filing, photocopying, and preparing documents as needed.
- Ensure the clinic's waiting area is clean, organized, and inviting.

*Skills and Qualifications:*
- *Experience:* Prior experience in a front desk, customer service, or receptionist role (preferably in an aesthetic or healthcare setting).
- *Communication Skills:* Excellent verbal and written communication skills. Ability to interact with clients in a professional, friendly, and engaging manner.
- *Organizational Skills:* Strong multitasking skills with the ability to manage appointments, answer calls, and perform administrative tasks simultaneously.
- *Technical Proficiency:* Basic knowledge of office software (e.g., MS Office Suite) and clinic management software (training can be provided).
- *Attention to Detail:* High level of attention to detail in managing appointments, client records, and administrative tasks.
- *Appearance:* Well-groomed and professional appearance to represent the clinic.
- *Personality:* Friendly, approachable, and patient with a passion for providing excellent customer service.

*Education & Experience:*
- High school diploma or equivalent (required).
- Additional certifications or experience in healthcare, wellness, or beauty services is a plus.

*Working Conditions:*
- Full-time position with shifts during clinic hours.
- Occasional overtime may be required.
- Fast-paced environment with occasional high client volume.
Would you like to Relocate or Commute ??

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Morning shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Kannada (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 9080605483

  • Customer Support Representative

    7 days ago

    Bengaluru, Karnataka, India ENHANCE PLUS CONSULTANT Full time

    Job Title: Customer Support Representative Location: Bangalore work from office Industry: Customer Service/ International voice We are seeking a highly motivated and customer-focused Customer Support Representative to join our team. As a Customer Support Representative, you will be the primary point of contact for our customers, providing timely and...

  • Customer Support Representative

    1 week ago

    Bengaluru, Karnataka, India CORESTRAT LABS PRIVATE LIMITED Full time

    **Job Title**: Customer Support Representative **Location**: [BANGALORE) **Job Type**: [Full-time] **Job description** **About the Role**:The primary role of the Customer Support Representative would be to act as a technical resource to our customer base for HighLevels suite of software features. A qualified Customer Support Representative possesses the...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Wishtales AI Full time

    Wishtales AI HR - Customer Support Representative Job Title: Customer Support Representative (US Shift) Working Hours: USA Time Zone (Night Shift IST) Employment Type: Full-Time Experience: 1-3 years preferred **Salary**: 35k - 40k per month based on experience About the Role We are looking for a Customer Support Agent with exceptional English language...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Six Dreams Technologies Private Limited Full time

    **Position Overview**: As a Customer Support Representative, you will play a critical role in delivering exceptional customer service and support. You will be the primary point of contact for our customers, responsible for addressing inquiries, resolving issues, and ensuring customer satisfaction. This role requires excellent communication skills, a...

  • Customer Support Representative

    2 weeks ago

    Bengaluru, Karnataka, India Glory Power Solutions Pvt Ltd Full time

    **We are Hiring!!!** **Designation**: Customer Support Representative **Qualification : Bachelor's degree or Equivalent** **Languages known : Proficiency in English and Malayalam** **Experience : Freshers** **Shift**: Day shift **Salary range**: 15K - 18K **Location**: Electronic City, Bangalore **Roles and Responsibilities**: **1)**Handle customer...

  • Customer Support Representative

    5 days ago

    Bengaluru, Karnataka, India Unipro Full time

    Job Description: We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Representative for UniPro, a Uniform Manufacturing and Distribution Company. The primary responsibility of this position will be to provide excellent customer service and support to our customers. Key Responsibilities: - Investigate and...

  • Customer Service Representative Itpl Bangalore

    7 days ago

    Bengaluru, Karnataka, India Aegis Customer Support Services Private Limited Full time

    Looking for Excellent communication. International Voice process. Background verification. Customer support. Benefits - Two way cab facility within the hiring boundary. Quarterly Bonus & Performance based incentives are available. **Job Types**: Full-time, Permanent, Fresher **Salary**: ₹250,000.00 - ₹320,000.00 per year **Benefits**: -...

  • Customer Support Representative

    7 days ago

    Bengaluru, Karnataka, India BOVA IT SERVICES LLC-FZE Full time

    **Job Title**:Customer Support Representative** **Experience**: 1 - 2 Years **Location**: Bengaluru, India **Qualification**: Bachelor’s Degree Holder/Any other equivalent degree **Timing**: Rotational shift (8:30 AM - 5:30 PM) IST / (2:30 PM - 11:30 PM) IST **Week offs** : Rotational **Target Audience**:Middle East **CTC : Upto INR 3...

  • Customer Support Representative

    2 weeks ago

    Indiranagar, Bengaluru, Karnataka, India Christian Horta Design and Manufacturing Pvt Ltd Full time

    **Company Overview** Y-Not has been providing promotional and custom designed products for Fortune 1000 brands for over 15 years. We execute our customers warehousing, fulfillment and logístical needs on a global scale through our offices in the United States, India and China. Y-Not designs and manufactures innovative products for companies who recognize...

  • Customer Support Representative

    5 days ago

    Bengaluru District, Karnataka, India Triedge Solutions Full time

    Position : Customer Support Representative Location : Bangalore Roles & Responsibilities: - Tele-Calling Sales & Operations, Customer Service & Operations - **Job Role**We are hiring for #Voice_Process for Bengali and Odiya speakingExperience : Freshers & Experienced (immediate joiners) - Language Preference : Bengali and Odiya + Hindi or English **Job...