Support Executive

3 days ago

Lalbazar Kolkata West Bengal, India AKOVA FINTECH SOLUTIONS PRIVATE LIMITED Full time

**We're Hiring: Support Executive (FASTag Services - Operations)**

**Job ID: SE/OPR/JUNE25**
**Company: Akova Fintech Solutions Private Limited**
**Location: 18 Rabindra Sarani, Poddar Court Building, Gate No: 3, 3rd Floor, Room No: U, Kolkata - 700001**
**Work Mode: Hybrid - Work from Office & Work from Home**

**About Akova**:
**Akova Fintech Solutions Pvt. Ltd. is a leading fintech company specializing in FASTag services, delivering innovative, seamless toll payment solutions across India. We're expanding and looking for motivated individuals to join our growing Operations Support Team.**

**Role Overview - Support Executive (FASTag Services)**:
**Responsibilities**:

- **Assist with FASTag account issues, transaction disputes, and service interruptions.**:

- **Educate users on new features, policies, and processes.**:

- **Guide customers through troubleshooting and self-service steps.**:

- **Ensure timely resolution and maintain follow-up on open tickets.**:

- **Accurately document customer interactions and feedback.**

**Preferred Skills & Qualifications**:

- **Strong communication skills (verbal & written).**:

- **Ability to manage multiple queries in a fast-paced environment.**:

- **Preferred Knowledge**:

- **SQL**:

- **Python**:

- **Advanced Excel**:

- **Problem-solving mindset with a customer-first approach.**:

- **Freshers welcome - training will be provided.**

**Work Details**:

- **Rotational Shifts (Details shared during interview)**:

- **Hybrid Role - Work from Office and Work from Home flexibility**:

- **High-visibility operational role with impact**

**Why Join Akova?**
- **Training and mentorship provided**:

- **Opportunity to grow in the fintech sector**:

- **Friendly and collaborative work culture**:

- **Flexibility and career advancement opportunities**

Pay: ₹13,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Shift:

- Rotational shift

Work Location: In person

  • Content & Design Executive - Operations Support

    1 day ago

    Kolkata, West Bengal, India Nextgen Business Support Services (P) Ltd. Full time

    **Responsibilities**: **1. Content Writing Responsibilities**: - Collaborate with the marketing team to develop content calendars and execute campaigns. - Conduct basic research to ensure content accuracy and relevance. - Adapt writing style to match brand tone and target audience. - Assist in writing internal communications, newsletters, and training...

  • Executive Assistant

    1 week ago

    Lalbazar, Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time

    **Key Responsibilities**: 1. **Calendar Management**: - Schedule and coordinate appointments, meetings, and events for the executive. - Manage and prioritize the executive's calendar, ensuring efficient use of time. 2. **Communication**: - Coordinate travel arrangements, including flights, accommodations, and transportation. - Prepare travel itineraries and...

  • Telesales Executive

    1 week ago

    Lalbazar, Kolkata, West Bengal, India ONEPAY UTILITY SOLUTION Full time

    **Key Responsibilities**: - **Sales Strategy & Planning**: - Develop and execute a sales strategy to drive growth in the Solar sector, targeting businesses, municipalities, and government organizations. - Identify new business opportunities through market research, lead generation, and networking. - Manage and prioritize sales pipeline to ensure consistent...

  • Real Estate Sales Executive

    2 weeks ago

    Lalbazar, Kolkata, West Bengal, India ONE VIEW REALTY Full time

    **Job Title: Real Estate Sales Executive** **Company: OneView Realty** **Location: KOLKATA** **Job Type: Full-Time** **Salary: Competitive + Commission** **About Us**: OneView Realty is a growing real estate firm looking for a motivated Real Estate Sales Executive to join our team. This is an urgent hiring opportunity for a dynamic professional passionate...

  • MIS Executive

    2 weeks ago

    Lalbazar, Kolkata, West Bengal, India Career wallets Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Date posted: September 22, 2025Pay: ₹12, ₹18,000.00 per monthJob description:Job Role & Responsibilities:Collect, analyze, and interpret data from various departments to prepare daily, weekly, and monthly reports.Maintain, update, and manage databases, dashboards, and MIS systems.Prepare and circulate management reports for decision-making.Monitor data...

  • Executive Secretary to MD

    2 weeks ago

    Lalbazar, Kolkata, West Bengal, India Duas Knowledge Potli Full time ₹ 2,40,000 - ₹ 4,80,000 per year

    One of our client from Casting & Foundry Industry is hiring Executive Assistant to DirectorLocation: Ruby, Kolkata (Travelling will be there)Employment Type: Full-TimeKey Responsibilities:Calendar management and schedulingEmail correspondence and internal communicationsMeeting coordination and preparationDrafting reports, presentations, and business...

  • Executive Secretary to Md

    5 days ago

    Lalbazar, Kolkata, West Bengal, India Duas Knowledge Potli Full time

    One of our client from Casting & Foundry Industry is hiring **Executive Assistant to Director** **Location**: Ruby, Kolkata (Travelling will be there) Employment Type: Full-Time **Key Responsibilities**: 1. Calendar management and scheduling 3. Meeting coordination and preparation 4. Drafting reports, presentations, and business communications 5....

  • MIS Executive

    2 weeks ago

    Lalbazar, Kolkata, West Bengal, India Cubic HR Full time ₹ 1,44,000 - ₹ 2,16,000 per year

    Job Role & Responsibilities:Collect, analyze, and interpret data from various departments to prepare daily, weekly, and monthly reports.Maintain, update, and manage databases, dashboards, and MIS systems.Prepare and circulate management reports for decision-making.Monitor data accuracy and ensure timely reporting of information.Support management in...

  • Executive Secretary to Director-Female preferable

    2 weeks ago

    Lalbazar, Kolkata, West Bengal, India Duas Knowledge Potli Full time ₹ 3,84,000 - ₹ 5,76,000 per year

    One of our client from Engineer industries is hiring Executive Assistant to DirectorLocation: Shyambazar(Travelling will be there)Employment Type: Full-TimeKey Responsibilities:Calendar management and schedulingEmail correspondence and internal communicationsMeeting coordination and preparationDrafting reports, presentations, and business...

  • Sr. Digital Marketing Executive

    2 weeks ago

    Lalbazar, Kolkata, West Bengal, India BIGHNESH CORPORATION Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Location : KolkataPosition : sr. Digital Marketing ExecutiveExperience : 3 yearsQualifications : BBA/MBA in marketingIndustry : BFSI/Distribution (Retail)Working Days and Timings : Monday to SaturdayJoining : As soon as possibleSkills :Objectives of this Role:Ideation and Execution: Assist in the development and execution of marketing campaignsacross...