System Administrator

21 hours ago

Mumbai, India Enhance IT Full time

Enhance IT is a global IT Services company headquartered in Atlanta, Georgia. Our team is comprised of a global group of dedicated individuals striving to make a difference with everything we do. We are coaches, teachers, mentors, and advisors.

We are a family of super-charged problem solvers laying a foundation for growth and development across the globe. Our mission is to help individuals and businesses find, build, and grow their next big dream. We are change agents making a difference, and we do it by starting at the beginning to uncover what really matters to turn opportunities into tangible results. It is always a team effort endeavoring to build careers and provide value,

We are excited to be expanding in Mumbai India in the world-renowned Center of Excellence. We are currently recruiting for a full-time onsite System Administration Support that will support the US.

**The System Administration support will take on the following responsibilities**:

- Ensuring the integrity of data storage and backup systems
- Maintaining the internet connection and firewall and monitoring security tools
- Managing the configuration of operating systems
- Responding immediately to security or usability concerns
- Anticipating potential problems and taking action to solve them before they impact users when possible
- Adding, removing or updating user information such as logins and passwords
- Documenting the network’s configuration

**Desired Qualifications Include**:

- Must have a bachelor’s degree
- Microsoft Office 365 - Administrative Level
- User & Group Administration - Create and Manage
- Exchange Online
- Sharepoint Online
- Teams
- Nice to Have: Licensing & Billing Administration
- Azure
- Azure Active Directory (AAD), including Guest Accounts
- AAD - Multi-tenant requirements for authorization
- Virtual Machines
- Storage and Vault ice to Have: Licensing & Billing Administration
- End-User Desktop Support
- Windows 10 & 11 and MacOS 12 & 13
- Experience in remote support, preferably but not required with AnyDesk
- Linux, specifically Ubuntu
- iPhone
- Network & Security
- Meraki (L2 switches and wireless APs)
- Firewall & VPN, specifically MX-84 or MX-96
- GoDaddy DNS
- Note: All network is nice to have, I manage this myself but can always use help
- Apps, Automation & Scripting
- PowerShell
- Linux bash (most of AJ’s Robot automations are in this)
- Python
- Wordpress
- Squarespace

**What you will be doing**:

- responsible for managing, troubleshooting and proactively updating hardware
- software assets to prevent downtime or zero-day exploits from occurring.
- Install and configure software and hardware
- Manage network servers and technology tools
- Set up accounts and workstations
- Monitor performance and maintain systems according to requirements
- Troubleshoot issues and outages
- Ensure security through access controls, backups and firewalls
- Upgrade systems with new releases and models
- Develop expertise to train staff on new technologies
- Build an internal wiki with technical documentation, manuals and IT policies

The organization offers competitive salary and benefits at all levels, a culture embracing entrepreneurial spirit and a collaborative team environment.

Schedule:

- Night shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 9 years (preferred)

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