Facilities and Transport Coordinator

Company Description
**The Company**

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year. That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 17 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

**The Culture**

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

**Job Description**:
Since we established the YouGov Centers of Excellence (CenX) operations in India 4 years ago, our footprint has grown, and we currently have almost 500 staff in 4 locations across the country. To support YouGov’s dynamic growth, we are looking to add an additional person to our Facilities team in India that will help us better support local and global teams.

This is a full-time office-based role, and you will be required to cover night shifts.

**Responsibilities**

**Facilities management**:

- Under the instruction from the Line Manager, ensure smooth running of the office facilities and related services.
- Ensure that the desk booking system is used by local staff according to the business practice, address non-compliance and escalate to Assistant Manager - Facilities India if necessary.
- Work closely with the Global HR and IT departments on staff on/off-boarding activities when required.
- Work with the Facilities India team, and third-party suppliers, on environmental and sustainability initiatives.

**Night shift transport and security**:

- Coordinate night transport and security for staff who work night shifts in all office locations in India.
- Ensure that waivers are signed by relevant staff and copies are shared with the HR team.
- Plan transportation routes as per weekly requests and communicate these to the transport and security suppliers.
- Review pick/drop data and escalate deviations from planned transport routes to Assistant Manager - Facilities India.
- Respond to staff feedback.
- Ensure staff and supplier compliance with all security and operational procedures.
- Coordinate with all staff to ensure pick/drop is facilitated.
- Produce daily, weekly, monthly, and ad-hoc transport usage/internal management information system and budgetary reports.

**Business travel**:

- Support the Global Facilities team in tracking business travel information.
- Arrange Domestic/ International trips, accommodation, Forex and visas for India staff, and support travel arrangements in other office locations when required, with a focus on cost management, safety and efficiency.

**Budget and financial**:

- Check invoices and prepare summary sheets of Monthly transportation.
- Raise purchase orders, maintain management information system and support Account