Transport Executive

I. Duties

A Transport Service Operations Executive oversees the transportation of temperature-sensitive goods, ensuring compliance with safety and regulatory standards. They coordinate logistics, manage fleet maintenance, and schedule deliveries to optimize efficiency. They also supervise staff, handle customer inquiries, and resolve any service issues. Monitoring temperature controls and maintaining accurate records are crucial to prevent spoilage. Additionally, they collaborate with suppliers and clients to meet specific requirements and deadlines. Budget management, cost control, and implementing process improvements are also key responsibilities to enhance service quality and operational performance.

II. Typical Work Day

A Transport Service Operations Executive typically starts their day by reviewing schedules and ensuring all reefer trucks are properly maintained and loaded. They coordinate with drivers, monitor routes, and address any logístical issues that arise. Throughout the day, they communicate with clients to confirm delivery times and handle any service inquiries or complaints. They also oversee compliance with safety and temperature regulations, ensuring that all transported goods remain within required temperature ranges. Administrative tasks include updating records, managing budgets, and preparing reports. The day often ends with a review of completed deliveries and planning for the next day’s operations.

III. Regular Meetings

A Transport Service Operations Executive would run or attend various types of meetings. These include daily operational briefings to coordinate logistics and address any immediate issues. They would also participate in safety and compliance meetings to ensure adherence to regulations. Regular team meetings with drivers and warehouse staff would be essential for performance reviews and training updates. Additionally, they would attend client meetings to discuss service requirements and resolve any concerns. Strategic planning sessions with senior management would focus on long-term goals and improvements. Lastly, vendor meetings would be necessary to negotiate contracts and manage supply chain relationships.

IV. Software

A Transport Service Operations Executive would need several types of software to ensure efficient operations. Fleet management software is essential for tracking and maintaining vehicles. Temperature monitoring systems are crucial for ensuring that goods remain within required temperature ranges. Route optimization software helps in planning the most efficient delivery routes. Inventory management software is needed to keep track of goods in transit. Additionally, customer relationship management (CRM) software is useful for managing client interactions and service requests. Finally, compliance management software ensures adherence to industry regulations and standards.

V. Templates

A Transport Service Operations Executive would need several types of templates to ensure efficient and compliant operations. These include route planning templates to optimize delivery schedules and fuel usage, maintenance checklists to ensure vehicles are in top condition, and temperature monitoring logs to track the integrity of perishable goods. Additionally, they would require incident report forms for documenting any issues during transit, employee training schedules to keep staff updated on best practices, and customer feedback forms to gauge service satisfaction. Compliance checklists for adhering to industry regulations and performance evaluation templates for assessing staff efficiency are also essential.

**Qualifications**:

- Bachelor’s degree in Logistics, Supply Chain Management, or a related field.

4-6 years of experience in transport operations, particularly with reefer vehicles.

Strong negotiation and communication skills.

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Work Location: In person