Business Executive

1 week ago


Mumbai, India Porter Full time

Department
- Call Center - Houseshifting
- Job posted on
- Dec 1, 2021
- Employee Type
- Permanent
- Experience range
- 0 - 2 years

**Company Overview**:
At Porter, we are passionate about improving productivity. We want to help businesses, large and small, optimize their last-mile operations and empower them to unleash the growth of their core functions. Last mile delivery logistics is one of the biggest and fastest growing sectors of the economy with a market cap upwards of 50 billion USD and a growth rate exceeding 15% CAGR.

Porter is the fastest growing leader in this sector with Pan India presence with operations in multiple cities, a fleet size exceeding 1L registered and 30k active driver partners and a customer base with 3.5M being monthly active. Our industry-best technology platform has raised over 150 million USD from investors including Sequoia Capital, Kae Capital, Mahindra group, LGT Aspada,Tiger Global and Vitruvian Partners.

We are addressing a massive problem and going after a huge market. We’re trying to create a household name in transportation and our ambition is to disrupt all facets of last mile logistics including warehousing and LTL transportation. At Porter, we’re here to do the best work of our lives.

If you want to do the same and love the challenges and opportunities of a fast paced work environment, then we believe Porter is the right place for you.

**Company URL**

**Role and Responsibilities**:
- Resolves customer query/complaints/problems by clarifying issues, researching and exploring answers and alternative solutions, escalating unresolved problems- Should be able to manage customer and vendor queries without being biased, adaptive and quick learner.

**Requirements**:- He or she should be comfortable with WFH setup.- Good communication, convincing skills, Patience



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