Sales Executive

2 days ago

Sirhind, India BABU JAGDISH JEWELLERS Full time

**Key Responsibilities**:1. **Customer Handling**
- Greet customers warmly and respectfully.
- Understand customer requirements and recommend suitable gold, diamond, and silver jewellery.
- Assist customers in trying on products and explaining quality, pricing, weight, and karat details.
- Build trust and relationships with walk-in and returning customers.

2. **Sales & Target Achievement**
- Meet daily, weekly, and monthly sales targets.
- Promote ongoing schemes such as **gold savings plans** and **diamond kitty**.
- Upsell and cross-sell premium items or matching sets.

3. **Product Knowledge**
- Maintain detailed knowledge of:

- Gold (22KT, 24KT), Silver, and Diamond jewellery.
- BIS Hallmark, purity, and weight-based pricing.
- Making charges and stone charges.
- Explain offers, discounts, and new arrivals.

4. **Display & Stock Management**
- Set up jewellery on counters neatly and securely every morning.
- Ensure proper display tagging and cleanliness.
- Report low stock, customer preferences, and fast-moving items to the purchase team.
- Participate in **stock in/out** and **daily stock check** using software.

5. **Customer Follow-Up**
- Call new and existing customers for feedback, offers, birthdays, and anniversaries.
- Update customer details and greetings in the CRM.
- Encourage reviews on **Google** and following the showroom’s **Instagram page**.

6. **Discipline & Team Conduct**
- Follow dress code and grooming standards.
- Attend daily briefings/meetings at 9:45 AM sharp.
- Do not use personal mobile phones on the showroom floor.
- Maintain cleanliness and participate in showroom hygiene checks.

7. **Requirements**:

- **Qualification**: Minimum 12th Pass; diploma/degree preferred.
- **Experience**: 1+ years in retail/jewellery sales (preferred), freshers can also apply.
- **Skills**: Excellent communication, patience, product knowledge, and selling skills.
- **Language**: Proficiency in Punjabi, Hindi, and basic English.
- **Personality**: Well-groomed, trustworthy, polite, and energetic.**Perks & Benefits**:

- Incentives on sales performance
- Staff discounts
- Training on diamonds, gold, and customer service
- Growth opportunity within the showroom

**Job Types**: Full-time, Permanent, Fresher

Pay: From ₹10,000.00 per month

Compensation Package:

- Performance bonus

Schedule:

- Day shift
- Fixed shift
- Morning shift

Work Location: In person

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