
Customer Support Executive
2 weeks ago
**Remote-But base location should be Bareilly**
**Requirements and Skills**:
Strong working knowledge of the Microsoft Office Suite products
**(MS Word and Excel etc.)**
- Experience as a Customer Support Specialist or similar CS role
- Familiarity with school ERP domain
- Experience in using help desk software and remote support tools
- Excellent communication and problem-solving skills
- Multi-tasking abilities
- Patience while handling challenging situations
- Comfortable to visit various schools
**Must have their Desktop or Laptop**
**Responsibilities**:
- Responding to customer queries in a timely and accurate way,
- Identify customer needs and help customers use specific features
- Analyze and report product malfunctions
(for example, by testing different scenarios or impersonating users)
- Monitor customer complaints and reach out to provide assistance
- Share feature requests and effective workarounds with team members
- Inform customers about new features and functionalities
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share it with our Product, Sales, and
Marketing teams.
- Assist in training Junior Customer Support Representatives.
Pay: ₹15,000.00 - ₹25,000.00 per month
Application Question(s):
- Do You have Laptop and Internet Connection
- Current Location?
- Current/Last CTC?
- Are you good in english communication?
Willingness to travel:
- 50% (required)
Work Location: Remote
-
Customer Support Executive
3 days ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
-
Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring enthusiastic and customer-focused individuals to join our team as Customer Support Executives for a leading global sportswear brand. This is an excellent opportunity for fresh graduates or candidates with prior international BPO voice experience to build a rewarding career in customer support.Key ResponsibilitiesHandle inbound and outbound...
-
Customer Care Executive
6 days ago
Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full timeA leading BPO company is looking for customer support executives for their chat support, inbound and outbound calling process. Under-graduates are welcome to apply. **Job Types**: Full-time, Permanent, Fresher Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: - Day shift - Rotational shift Supplemental Pay: - Performance bonus **Education**: -...
-
Customer Support Executive
5 days ago
uttar pradesh, India TP Full timeJob Title: Customer Support ExecutiveLocation: Noida5 days from office (Rotational Shifts) both side cabShift Timings: Night Shift / Rotational Shifts (as per international time zones)Industry: BPO / KPO / ITESJob Summary:We are looking for a dynamic and customer-focused individual to join our international customer service team. As a Customer Service...
-
Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India, Ghaziabad TRDFIN Support Services Pvt Ltd Full timeWe are hiring Customer Support Executives for our Domestic Chat Process team. The ideal candidate should have strong communication skills, a customer-first attitude, and the ability to handle customer interactions efficiently through chat support. Candidates with prior BPO experience are preferred, though motivated freshers with excellent skills will also be...
-
Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India Easemydeal Full time**CUSTOMER SUPPORT EXECUTIVE** **Job Location : Secto-3, Noida** - (5 min walking from Noida Sector-16 metro station)_ As a Support Executive, you will be responsible for providing excellent customer service and support to our clients. You will act as the primary point of contact between the company and its customers, ensuring their concerns are addressed...
-
Customer Support Executive
2 weeks ago
Noida, Uttar Pradesh, India MyOperator Full time**Customer Support Executive** **Location**: Sector 2, Noida **Experience**: 1-2 Years in Software/IT/Internet Support **Key Responsibilities**: - Develop expertise in company products and services to provide accurate support. - Ensure high **First Contact Resolution (FCR)** for chats and calls. - Manage tickets professionally with clear and concise...
-
Customer Support Executive
5 days ago
Noida, Uttar Pradesh, India Accounting Genie LLP Full time**Job Title**: Customer Support Executive **Location**: 58, Noida, Uttar Pradesh 201301 **Experience**: Minimum 1 year in customer support **Job Summary**: We are looking for a proactive and customer-focused individual with 1+ year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and...
-
Customer Support Executive
1 week ago
Lucknow, Uttar Pradesh, India EngVarta Full time**Position Overview**: EngVarta, a unit of NGB Education Pvt. Ltd., is a leading online platform that connects users with fluent English speakers for conversation practice. We are seeking a Customer Support Executive to join our team and provide timely and effective support to our customers. **Responsibilities**: - Troubleshoot and resolve customer issues...
-
Customer Support Executive
1 week ago
Noida, Uttar Pradesh, India Al- fahad Full time**Job Title**: Customer Support Executive **Location**: Noida **Salary**: Up to ₹25,000 per month **Experience**: Minimum 1 year in customer support **Qualification**: Bachelor's Degree **Skills**: Excellent Communication Skills (both verbal and written) **Key Responsibilities**: - Provide accurate product/service information and troubleshooting...