Guest Relation Executive

9 hours ago


Mumbai Maharashtra, India Blabber Hospitality Full time

Job Summary

Key Responsibilities

1. Guest Interaction:

- Greet and welcome guests
- Respond to guest queries and concerns
- Provide information about Restaurant services and facilities

2. Issue Resolution:

- Resolve guest complaints and issues promptly
- Escalate complex issues to management when necessary

3. Personalized Support:

- Offer tailored recommendations and assistance
- Ensure guest satisfaction and loyalty

4. Communication:

- Collaborate with other departments to ensure seamless guest experience
- Communicate effectively with guests, colleagues, and management

**Requirements**:
1. Education: Diploma or degree in Hospitality or related field

2. Experience: Minimum 1-2 years in guest relations or customer service

3. Skills:

- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment

**Job Type**: Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

**Speak with the employer**
+91 8286406296



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