Guest Relation Executive
9 hours ago
Job Summary
Key Responsibilities
1. Guest Interaction:
- Greet and welcome guests
- Respond to guest queries and concerns
- Provide information about Restaurant services and facilities
2. Issue Resolution:
- Resolve guest complaints and issues promptly
- Escalate complex issues to management when necessary
3. Personalized Support:
- Offer tailored recommendations and assistance
- Ensure guest satisfaction and loyalty
4. Communication:
- Collaborate with other departments to ensure seamless guest experience
- Communicate effectively with guests, colleagues, and management
**Requirements**:
1. Education: Diploma or degree in Hospitality or related field
2. Experience: Minimum 1-2 years in guest relations or customer service
3. Skills:
- Excellent communication and interpersonal skills
- Problem-solving and conflict resolution skills
- Ability to work in a fast-paced environment
**Job Type**: Permanent
Pay: ₹18,000.00 - ₹25,000.00 per month
**Benefits**:
- Flexible schedule
- Food provided
- Health insurance
- Provident Fund
Work Location: In person
**Speak with the employer**
+91 8286406296
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