Voice Support Operation

7 hours ago

Karapakkam Chennai Tamil Nadu, India Unidos Technology Full time

We are looking for

Transform Customer Experience through Exceptional Service

We're seeking a highly skilled and customer-focused Video Banking Executive to join our innovative team. As a key ambassador of our bank, you'll deliver personalized video banking experiences, driving customer delight and loyalty.

Key Responsibilities:

- Deliver seamless video calls, resolving customer queries and executing financial transactions with precision.
- Expertly handle funds transfers, KYC updates, fixed/recurring deposits, and more.
- Verify customer documents in real-time, ensuring compliance and security.
- Provide tailored solutions, cross-selling relevant products and services.
- Collaborate with teams to enhance processes, driving value addition and customer satisfaction.

**Requirements**:

- Multi-skilled and adaptable, with excellent communication and problem-solving skills.
- Flexible and team-oriented, with a passion for delivering exceptional customer service.
- Ability to work in shifts, ensuring seamless customer support.

What We Offer:

- Competitive compensation and benefits package.
- Opportunities for growth and professional development.
- Collaborative, dynamic work environment.
- Recognition and rewards for outstanding performance.

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

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