Customer Support-voice Process

2 days ago

Chennai Tamil Nadu, India Aiwo Limited Full time

**Designation**:Executive.

**Role**: Customer Support-Voice Process

**Languages Known**:Hindi, English and Tamil.

**Qualification**: Graduation is Mandatory.

**Notice period**:Immediate Joiners.

**Job Overview**:
We are looking for a dynamic and customer-focused Customer Support Executive (Voice Process) to handle inbound and outbound calls, resolve customer queries, and provide exceptional service.

**Key Responsibilities**:

- Handle inbound and outbound customer calls professionally.
- Resolve customer queries and provide accurate information.
- Follow up with customers to ensure issue resolution.
- Maintain records of customer interactions and transactions.
- Escalate complex issues to the appropriate department.
- Adhere to quality standards and company policies.
- Meet daily, weekly, and monthly performance targets.

**Required Skills & Qualifications**:

- Excellent verbal communication skills in **[Specify Languages - English, Hindi and Tamil]**.
- Strong listening and problem-solving skills.
- Ability to handle pressure and remain calm in stressful situations.
- Basic computer knowledge and ability to navigate CRM tools.
- Bachelor's degree is Mandatory;Master degree is added advantage.
- Prior experience in customer support is mandatory.

**Benefits**:

- Competitive salary with incentives.
- Career growth and training opportunities.
- Friendly work environment.

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (required)
- English (preferred)
- Tamil (preferred)

Work Location: In person

Application Deadline: 03/02/2025
Expected Start Date: 05/02/2025

  • Voice Process for Freshers

    2 weeks ago

    Chennai, India Tamil Voice Process Full time

    Opening for VOICE PROCESS (Outbound /Inbound) JOB LOCATION: Chennai REGIONAL LANGUAGES: TAMIL WALK-IN TIME: 9.30:AM LOCATION: habibullah road, T.nagar, chennai-600 034. **Job Description**: *Excellent Bonus and incentives based on performance EXPERIENCE: 0- 3+ years DAY SHIFT: 9:00 AM - 5.00 PM Holidays: 4 Sunday fixed holiday WhatsApp : 8015750819...

  • Customer Support Voice Process

    1 week ago

    Chennai, Tamil Nadu, India Hoopoe Infoedge Pvt Ltd Full time

    **Job description** We're Hiring !!! We're looking for a Customer support voice process **Designation** : Customer support voice process **Experience**: minimum 6 months **Location**: Work from home **Language**: Good English and Tamil 3 months contract base **Salary** : 20 CTC, in hand 16.5k **Shift** : 24/7 Rotational shifts & 6 days working 1 day...

  • Voice Process Associate

    2 weeks ago

    Thiruvanmiyur, Chennai, Tamil Nadu, India Axess Technology Full time

    **Job Title**:Voice Process Associate - Customer Support **Experience**: 2+ Years **Location**: Tidel Park, Chennai **Interview Mode**: F2F **Job Summary**: We are currently hiring an experienced professional for our English Voice Process team to handle client calls efficiently and professionally. **Key Responsibilities**: - Manage inbound and outbound...

  • Tamil Voice Process

    2 days ago

    Chennai, India TAMIL VOICE PROCESS Full time

    Job opening for Telecaller Executive(Lead Conversion Specialist)-Saligrama Chennai Qualification: Any degree Exp: 1 to 3 years **Salary**: As per your last drawn. Required Skill: - Contacting/Answering phones and explaining the treatment and services offered by the company. - Contacting existing customers as well as prospective customers using...

  • Customer Support(Voice Process)

    7 days ago

    Chennai, Tamil Nadu, India Unidos Technology Full time

    **Hiring for inbound voice process** Any graduates can apply **Freshers can also apply** **Responsibilities**: - Handle inbound customer calls and provide excellent customer service - Assist customers with inquiries, complaints, and requests - Identify and escalate priority issues or unresolved complaints to the appropriate department - Process customer...

  • Customer Support

    4 days ago

    Chennai, Tamil Nadu, India Seltam Technologies Full time

    Hi Job Seekers, Immediate Hiring for "International Voice Process" - Customer Support Associate Location**:Kovilambakkam, Chennai** **Shift** : Night Shift / Day Shift Salary **:3 LPA - 4.5 LPA** **Working days**: 5 Days work & 2 days rotational week off. Perks & Benefits**: Two way cab will be provided** **Requirements**: - Fresher with **excellent...

  • Customer Support

    2 weeks ago

    Chennai, Tamil Nadu, India Seltam Technologies Full time

    Hi Job Seekers, Immediate Hiring for "International Voice Process" - Customer Support Associate Location**:Kovilambakkam, Chennai** **Shift** : Night Shift / Day Shift Salary **:3 LPA - 4.5 LPA** **Working days **:5 Days work & 2 days rotational week off. Perks & Benefits**: Two way cab will be provided** **Requirements**: - Fresher with **excellent...

  • Customer Support Voice Process

    4 days ago

    Coimbatore, Tamil Nadu, India V WAY ENTERPRISE Full time

    Taxi booking Customer support division needs Female staff to work at voice process to support drivers and customers regarding booking and APP related enquiries. Fresher's and experienced preferable. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹10,000.00 - ₹15,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day...

  • Customer Support Executive

    2 weeks ago

    Chennai, Tamil Nadu, India Enterstellar softwares PVT LTD Full time

    Customer Support Executive - US Voice Process We have an immediate opening for Customer Support (US Process) Night Shift. Required: Excellent English communication skills International voice experience - Minimum 12 months Only within 15 Kms of radius Immediate Joiners Interview Rounds: - HR & Operations All the interviews are being conducted...

  • Voice and Non Voice Process

    2 days ago

    Chennai, Tamil Nadu, India Intermed laboratories Full time

    For resumeFor freshersPdfFor bpoதமிழில் தேடுங்கள்குரல் மற்றும் குரல் அல்லாத செயல்முறை வேலை விளக்கம் Search ResultsAI overview**AI Overview**+3ListenVoice and non-voice process jobs in Business Process Outsourcing (BPO) involve...