
Service Delivery Manager – Technical Support
3 weeks ago
Service Delivery Manager - Technical Support Voice BPO We are looking for an experienced professional to join Technical Support Voice BPO operations team in Chennai Australian Shift This role is best suited for candidates with strong expertise in service delivery team leadership and client management within a BPO technical support environment Position Service Delivery Manager - Technical Support Voice BPO Location Chennai Shift Australian Shift Experience 12 years in BPO Technical Support operations Key Responsibilities Lead and manage the technical support voice process team to ensure seamless service delivery Handle end-to-end delivery management for technical support operations Ensure performance targets SLAs and quality metrics are consistently met Drive process improvements automation and customer experience enhancements Collaborate with internal and client stakeholders to resolve escalations effectively Ensure compliance with operational standards audits and organizational policies Provide coaching mentoring and career development support to the team Required Skills Experience Minimum 12 years of experience in BPO Technical Support Voice operations Proven track record of team handling and people management Strong client management problem-solving and communication skills Prior experience managing voice-based technical support processes is mandatory Flexibility to work in the Australian shift
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Service Delivery Manager Technical Support
5 hours ago
Chennai, Tamil Nadu, India 2coms Full time ₹ 20,00,000 - ₹ 25,00,000 per yearSUMMARY Service Delivery Manager Technical Support (Voice, BPO)We are looking for an experienced professional to join Technical Support (Voice, BPO) operations team in Chennai (Australian Shift). This role is best suited for candidates with strong expertise in service delivery, team leadership, and client management within a BPO/technical support...
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HR Service Delivery
2 weeks ago
Chennai, Tamil Nadu, India Tek Support Full timeJob Title: Senior HR Service Delivery (HRSD) Specialist Trainer Location: Remote Position Overview: We are seeking an experienced HR Service Delivery professional (Trainer) with 10+ years of expertise in HR operations, process optimization, and employee services . The role involves overseeing HR service delivery processes while ensuring efficiency,...
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Service Delivery Manager
3 weeks ago
Chennai, Tamil Nadu, India Hectae Analytics and Software Solutions Full timeAbout Us Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...
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Service Delivery Manager
2 weeks ago
Chennai, Tamil Nadu, India Hectae Analytics and Software Solutions Full timeAbout Us Hectae Analytics and Software Solutions is a digital transformation and consulting firm specializing in enterprise ITSM implementations, platform integrations, and service management optimization. We partner with clients across industries to deliver tailored, scalable, and outcome-driven solutions that enhance operational efficiency and digital...
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Service Delivery Manager
2 days ago
Chennai, Tamil Nadu, India ASSA ABLOY Group Full time US$ 90,000 - US$ 1,20,000 per yearWhat you will do as our Service Delivery Manager – Tooling for Global Service DeskAs our new SDM - Tooling within the Global Service Desk, you'll be responsible for a set of tools delivered globally within ASSA ABLOY.The current tools in scope are our newly launched IT Support Chatbot & Translation tool.While your responsibility lies with the Tools owned...
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Service Delivery Manager
6 hours ago
Chennai, Tamil Nadu, India Inspirisys Full time ₹ 12,00,000 - ₹ 36,00,000 per yearServices Project Delivery ManagerJob DescriptionA Project Delivery Manager for End User Services is responsible for overseeing the delivery of IT services and support to end users & Enterprise Delivery. This role involves managing projects, coordinating with various teams, and ensuring that services are delivered efficiently and effectively. Here are some...
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Technical Service Manager
5 hours ago
Chennai, Tamil Nadu, India Indo-German Chamber of Commerce Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole & responsibilitiesCoordinate all service activities (installation, commissioning, troubleshooting, preventive and corrective maintenance) for water treatment systems, instrumentation, automation, and related products.Plan and manage service schedules and resources to ensure timely and high-quality support to clients (municipalities, industries, EPCs,...
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Head, Technical Delivery – Professional Services
3 weeks ago
Chennai, Tamil Nadu, India Orion Innovation Full timeRole : Head, Technical Delivery – Professional ServicesLocation : Chennai / Kochi / Coimbatore Who we are:Orion Innovation is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of over 6,000 associates, with engineers in 12 major delivery centers across North America, EMEA, APAC and...
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Head, Technical Delivery – Professional Services
2 weeks ago
Chennai, Tamil Nadu, India Orion Innovation Full timeRole : Head, Technical Delivery – Professional Services Location : Chennai / Kochi / Coimbatore Who we are: Orion Innovation is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of over 6,000 associates, with engineers in 12 major delivery centers across North America, EMEA, APAC and...
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Service Delivery Manager
4 weeks ago
Chennai, Tamil Nadu, India Capgemini Engineering Full timeService Delivery Manager / Scrum Master Location: Chennai Experience: 10–12 years Your Role As a Service Delivery Manager / Scrum Master, you will be responsible for overseeing project timelines, budgets, stakeholder alignment, and delivery milestones. You will facilitate Agile ceremonies, manage risks, and ensure successful coordination across...