Service Delivery Manager – Technical Support
1 day ago
Service Delivery Manager - Technical Support Voice BPO We are looking for an experienced professional to join Technical Support Voice BPO operations team in Chennai Australian Shift This role is best suited for candidates with strong expertise in service delivery team leadership and client management within a BPO technical support environment Position Service Delivery Manager - Technical Support Voice BPO Location Chennai Shift Australian Shift Experience 12 years in BPO Technical Support operations Key Responsibilities Lead and manage the technical support voice process team to ensure seamless service delivery Handle end-to-end delivery management for technical support operations Ensure performance targets SLAs and quality metrics are consistently met Drive process improvements automation and customer experience enhancements Collaborate with internal and client stakeholders to resolve escalations effectively Ensure compliance with operational standards audits and organizational policies Provide coaching mentoring and career development support to the team Required Skills Experience Minimum 12 years of experience in BPO Technical Support Voice operations Proven track record of team handling and people management Strong client management problem-solving and communication skills Prior experience managing voice-based technical support processes is mandatory Flexibility to work in the Australian shift
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Senior Service Delivery Manager
4 weeks ago
Chennai, Tamil Nadu, India, Tamil Nadu Themesoft Inc. Full timeService Delivery Manager - Manufacturing & Quality ApplicationsLocation: Chennai, IndiaSchedule: Shift Work (Mandatory to support 24x7 or extended global operations)Role OverviewThe Service Delivery Manager will be responsible for leading the managed support, operations, and service delivery for critical Manufacturing (Mfg.) and Quality (GxP) IT...
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Managed Services
10 hours ago
Chennai, Tamil Nadu, India Larsen & Toubro Full timeManaged services LNT/MS/1479098 IU72-Data Center BusinessChennai - Posted On - 15 Sep 2025 - End Date - 14 Mar 2026 - Required Experience - 8 - 12 Years **Skills**: Knowledge & Posting Location - CUSTOMER ENGAGEMENT - SOLUTION DESIGN - PROPOSAL SUPPORT - PRE SALES CONSULTING - COMMERCIAL ACCUMEN - GOVERNANCE Minimum Qualification POST GRADUATE PROGRAMME...
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tamil nadu, India TECEZE Full timeIT Service Delivery ManagerJob location: Chennai/Bangalore/PuneExperience: 8 to 15 yearsPosition OverviewWe are seeking an experienced IT Service Delivery Manager with a strong background in managing and delivering Cloud, IT Infrastructure, Network Transformation, Digital Workplace Services, and Cybersecurity solutions. The ideal candidate will be...
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Service Delivery Coordinator
5 days ago
tamil nadu, India TECEZE Full timeService Delivery Coordinator JD: Job location: Chennai (On-site) Experience: 3 - 5 years of experience in IT Project Management Willing to work in night shift only can apply. Company Mission : Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term...
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Technical Delivery Manager
4 days ago
Chennai, Tamil Nadu, India Kanini Software Solutions Full time ₹ 12,00,000 - ₹ 36,00,000 per yearRole Overview:The Technical Delivery Manager (Production Support) will be responsible for leading and managing 24/7 production support operations, ensuring application stability, performance, and availability. This role requires a strong understanding of ITIL processes, incident management, problem management, and continuous service improvement. The ideal...
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Service Delivery Coordinator
5 days ago
tamil nadu, India TECEZE Full timeService Delivery Coordinator JD:Job location: Chennai (On-site)Experience: 3 - 5 years of experience in IT Project ManagementWilling to work in night shift only can apply.Company Mission:Through an elite team of courteous and responsive professionals, our mission is to deliver an unrivalled service experience. We are committed to building long-term...
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MES Service Delivery Manager
4 days ago
Chennai, Tamil Nadu, India 9nexus Full time ₹ 8,33,333 - ₹ 25,00,000 per yearMES Service Delivery ManagerWere seeking an MES Service Delivery Manager to oversee the delivery, support, and continuous improvement of Manufacturing Execution Systems across global manufacturing sites.Key Responsibilities:Manage MES operations, SLAs, and incident resolution across sites.Coordinate between business, IT, and vendor teams to ensure seamless...
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Manager
2 weeks ago
Chennai, Tamil Nadu, India EXL Service Full timeContingency Staff Aug POD Program Name Job Name Manager Position Title Manager - POD Ops Band C1 Reporting to Sr Manager AVP SAVP VP Location Site EXL India Chennai Overview The Manager - POD Operations will play a pivotal role in ensuring seamless strategic coordination and alignment between POD and Program operations This role is responsible for overseeing...
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Service Delivery Coordinator
1 week ago
Chennai, Tamil Nadu, India Accel IT Services Full timeJob Title: Service Coordinator - MPS ( Female Only) Job Location: Chennai Budget - Max 3.5 LPA **Job Purpose**: The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service...
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MES Service Delivery Manager
4 weeks ago
Chennai, India 9NEXUS Full timeThis is a permanent work from home position from anywhere in IndiaNotice period - less than 30 Days (Immediate joiners preferred)We’re seeking an MES Service Delivery Manager to oversee the delivery, support, and continuous improvement of Manufacturing Execution Systems across global manufacturing sites.Experience:- 12 - 18 YearsKey...