Service Delivery Manager – Technical Support

SUMMARY Service Delivery Manager Technical Support (Voice, BPO)We are looking for an experienced professional to join Technical Support (Voice, BPO) operations team in Chennai (Australian Shift). This role is best suited for candidates with strong expertise in service delivery, team leadership, and client management within a BPO/technical support...

What you will do as our Service Delivery Manager – Tooling for Global Service DeskAs our new SDM - Tooling within the Global Service Desk, you'll be responsible for a set of tools delivered globally within ASSA ABLOY.The current tools in scope are our newly launched IT Support Chatbot & Translation tool.While your responsibility lies with the Tools owned...

Job Title:IT Service Delivery Manager About the Role: We are seeking an experienced IT service delivery professional to lead our help desk team. This role will oversee IT service desk support quality, drive service excellence, and promote a culture of continuous improvement. Develop and implement strategies to improve customer satisfaction and user...

Job DescriptionPosition OverviewWe are seeking an experienced and dynamic Manager Operations for our Technical Support division. The ideal candidate will lead a team of technical support professionals, ensuring high-quality service delivery, operational excellence, and continuous improvement in customer experience. This role requires strong leadership...

Role & responsibilitiesCoordinate all service activities (installation, commissioning, troubleshooting, preventive and corrective maintenance) for water treatment systems, instrumentation, automation, and related products.Plan and manage service schedules and resources to ensure timely and high-quality support to clients (municipalities, industries, EPCs,...

Job OverviewWe are seeking an experienced technical manager to lead our managed services operations team.The successful candidate will be responsible for ensuring the delivery of high-quality services to our clients, managing client incidents, and working closely with cross-functional teams to drive service improvement initiatives.Key...

Role : Head, Technical Delivery – Professional ServicesLocation : Chennai / Kochi / CoimbatoreWho we are:Orion Innovation is a leading digital transformation and product development services firm. Headquartered in Edison, NJ, we have a global team of over 6,000 associates, with engineers in 12 major delivery centers across North America, EMEA, APAC and...

Service Delivery Coordinator RoleThe role of a Service Delivery Coordinator is to oversee the delivery of services to clients, ensuring smooth operations and maintaining client satisfaction.Key Responsibilities:Team Coordination: Attend daily stand-ups or check-ins to discuss assignments and challenges. Provide guidance or troubleshooting support for complex...

Service Delivery Manager / Scrum Master Location: Chennai Experience: 10–12 years Your Role As a Service Delivery Manager / Scrum Master, you will be responsible for overseeing project timelines, budgets, stakeholder alignment, and delivery milestones. You will facilitate Agile ceremonies, manage risks, and ensure successful coordination across...

POSITION PURPOSE The Service Delivery Manager (SDM) is accountable for ensuring the consistent and high-quality delivery of IT services and support across IDP's production environments, working in close collaboration with the Service Desk, infrastructure, application support teams, CRM teams, and third-party vendors. The SDM is also responsible for driving...