
Guest Relationship Executive M
21 hours ago
**ROLR: Guest Relationship Executive**
**Skills Required**: Customer Relationship Management (CRM)
**Role-** Guest Relationship Executive (GRE)
**Preference
- **Females only
**Experience -** 2-3 yrs exp,
**Salary -** 25k pm + lodging + meals
**Location -** Manesar, Haryana.
**RESPONSIBILITIES**:
- Welcome guests during check-in and giving a found farewell to guest while checkout.
- Handling guest complaints and concerns in an efficient and timely manner.
- Overseeing VIP guests, arrivals and departures.
- Coordinating and multi-tasking job duties in a busy environment.
- Should possess detailed information about the Hotel, city as well as the competition.
- Detailed information regarding arrivals and room requirements.
- Have up to date information on daily room occupancy
- Poviding excellent customer service as per hotel standards.
- Greeting guests as they enter and exit the hotel.
- Providing information regarding the Hotel, town attractions, activities etc.
- Check on VIP reservations, complete their pre-registration formalities.
- Allocate rooms to all arriving guests.
**PREREQUISITES**:
- Good guest interaction skills.
- Good listening skills.
- Sound decision making.
- Good interpersonal and communication skills.
- Leadership/People management.
**Salary**: ₹23,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Monday to Friday
Application Question(s):
- Do you have Good guest interaction skills ?
- Are you comfortable for the F2F round of interview. ?
- Are you immediate joiner?
**Speak with the employer**
+91 9573111839
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