Guest Relation Executive

2 days ago

Gurgaon, India FujiFilm Full time

**Job brief**

We are looking for a Guest Relations Executive to provide high-quality service to our Guests. You will address complaints and go the extra mile to make sure our guests are satisfied.

In this role, you should be an excellent communicator who can stay positive when facing difficult situations. You should also be reliable and customer-oriented, as you’ll serve as a primary point of contact for our customers.

Your goal will be to ensure our guests enjoy themselves and plan to come back every year for health screening.

**Responsibilities**
- Review arrival lists to welcome guests
- Attend to guests and answer their inquiries
- Help then with registration process and billing
- Provide information about health services and departments.
- Anticipate guest needs and build rapport with customers
- Offer assistance during the screening (like assist them to each department, offers tea, coffee of juice etc.)
- Address customer complaints and escalate to Managerwhen needed
- Record information of report printed and fitkit dispach.
- Ensure compliance with health and quality standards

**Requirements and skills**
- Proven experience as a Guest Relation Executive
- Familiarity with hospitality industry standards
- Proficiency in English; knowledge of additional languages is a plus
- Computer literacy
- A customer-oriented and professional attitude
- An outgoing personality
- Outstanding communication abilities
- Excellent organizational and time-management skills
- Gaduation is preferred

Timing: 9 AM to 6 PM

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Gurugram, Haryana (required)

Ability to Relocate:

- Gurugram, Haryana: Relocate before starting work (required)

**Speak with the employer**
+91 8178271706

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