Customer Care Executive

3 days ago

Gandhinagar, India NORTHSTAR GROWTH ADVISORS LLP Full time

Greetings for the day

Northstar Growth Advisor LLP offers you an opportunity to join as a Customer Care Executive - Sales with the organization.
- Location: GIFT City, Gandhinagar
- Experience: 1 - 5 years (Minimum 1 year of experience in outbound voice process)
- Salary: 22,000 - 28,000 per month (based on last drawn salary)
- Managing inbound & outbound voice process and customer service inquiry.
- Need to support for new customer registrations
- Managing leads/customers via click to call & references.
- Converting the leads into customers.

**Require Skill**:

- Inbound & Outbound customer service experience
- Strong phone etiquettes and active listening skills
- Communicate clearly to resolve queries within defined SLA’s.
- Usage of the positive language across interactions.

Qualification: HSC/Any Graduate/Equivalent

Work Days: 6 Days (Monday to Saturday)

Working Hours: 2:00 pm to 11:00 pm (Hybrid)

Language: English (mandatory) / Gujarati (added advantage/optional).

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹22,000.00 - ₹28,000.00 per month

Schedule:

- UK shift

Ability to commute/relocate:

- Gandhinagar, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Call center: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Gujarati (preferred)
- English (preferred)

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