Customer Care Executive

6 days ago

Gandhinagar, India Aarmart Ecommerce Full time

**Key Responsibilities**:

- Assist customers with product information, availability, pricing, and shipping details.
- Process sales orders, track shipments, and ensure timely delivery.
- Resolve customer complaints, returns, and exchanges in a professional and efficient manner.
- Provide after-sales support and build strong relationships with customers to ensure repeat business.
- Support the sales team in managing and promoting products on the website.
- Assist in updating product listings, including descriptions, images, and pricing.
- Ensure a high level of customer satisfaction through proactive communication and timely resolution of issues.
- Maintain accurate records of customer interactions, transactions, and feedback.
- Contribute to the optimization of the customer experience on the website.
- Collaborate with logistics, marketing, and other teams to ensure seamless operations.

**Qualifications**:

- High school diploma or equivalent (Bachelor’s degree preferred).
- Previous experience in customer service or sales support, preferably in e-commerce or retail.
- Strong communication skills (written and verbal).
- Ability to multitask and handle a variety of customer issues in a fast-paced environment.
- Knowledge or interest in handlooms, handicrafts, or handmade products is a plus.
- Basic computer skills and familiarity with e-commerce platforms (Shopify, WooCommerce, etc.) is desirable.
- Strong problem-solving skills and attention to detail.

**Preferred Skills**:

- Experience with CRM software and ticketing systems.
- Knowledge of digital payment methods and order processing systems.
- Familiarity with social media platforms and digital marketing.

Pay: ₹9,188.13 - ₹18,000.00 per month

Schedule:

- Day shift

**Education**:

- Master's (preferred)

**Experience**:

- Customer support: 1 year (preferred)

Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Gandhinagar, India D'Mak Energia Full time

    Customer Care Executive Answer to the customer call Pay: ₹8,795.45 - ₹10,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Language**: - English (preferred) Work Location: In person

  • Customer Care Executive

    1 week ago

    Gandhinagar, India D'Mak Energia Full time

    Customer Care Executive Answer to the customer call Pay: ₹8,795.45 - ₹13,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass) (preferred) **Language**: - Hindi (preferred) Work Location: In person

  • Customer Care Executive

    2 weeks ago

    Gandhinagar, India Uniconnect SIM Pvt Ltd Full time

    Greetings for the day!!!! Uniconnect Sim Pvt Ltd. offers you an opportunity to join as a Customer Care Executive - Sales with the organization. Location: GIFT City, Gandhinagar Experience: 1 - 5 years (Minimum 1 year of experience in outbound voice process) **Salary**: 24,000 - 28,000 per month (based on last drawn salary) **Job Description**: -...

  • Customer Care Representative

    5 days ago

    Gandhinagar, Gujarat, India beBeeCustomerService Full time ₹ 1,50,000 - ₹ 2,50,000

    Job Title: Customer Care RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Representative. This role will involve providing exceptional service to our clients, resolving queries, and ensuring overall customer satisfaction.

  • Customer Care Specialist

    1 week ago

    Gandhinagar, Gujarat, India beBeeCustomerCare Full time ₹ 8,00,000 - ₹ 15,00,000

    Job Title: Customer Care SpecialistWe are seeking a highly skilled and experienced Customer Care Specialist to join our team. As a key member of our customer service department, you will be responsible for delivering exceptional customer experiences and ensuring timely resolution of customer inquiries.The ideal candidate will have a strong background in...

  • Customer Care Executive

    2 days ago

    Gandhinagar, India Aarmart Ecommerce Full time

    **Key Responsibilities**: - Assist customers with product information, availability, pricing, and shipping details. - Process sales orders, track shipments, and ensure timely delivery. - Resolve customer complaints, returns, and exchanges in a professional and efficient manner. - Provide after-sales support and build strong relationships with customers to...

  • Customer Care Executive

    2 days ago

    Gandhinagar, India Adyan Consultants PVT LTD. Full time

    **Handling customer concerns and complaints in a timely manner**. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills. **Job Types**: Full-time, Permanent,...

  • Customer Care Executive

    6 days ago

    Gandhinagar, India Adyan Consultants PVT LTD. Full time

    **Handling customer concerns and complaints in a timely manner**. informing customers of upcoming promotions or deals. establishing a positive rapport with all clients and customers in person or via phone. forming reports based on customer satisfaction statistics and helping their team to develop new skills. **Job Types**: Full-time, Permanent,...

  • Customer Care Executive

    3 days ago

    Ahmedabad, Jaipur, Gandhinagar, India Talent Acquaintance Full time

    Job Description RESPONSIBILITIES: - 12th Pass/Diploma/Graduate with excellent written English skills and basic computer knowledge - Provide real-time support to international customers via live chat, resolve queries, and ensure customer satisfaction - A Customer Support Executive is responsible for providing timely and effective assistance to customers. -...

  • Customer Care Executive

    1 week ago

    Gandhinagar, India Tech Mahindra limited Full time

    **Process-Bank Of Baroda (E- commerce) Gift-city, Gandhinagar, Gujarat.** **Domestic Process** **Handling inbound calls (US Customer Service)** **Resolve Customer queries related to the Banking process.** **Age - 18 to 35** **Weekly 1 rotational off.** **Good communication skills.** **Fresher’s/Experience can apply.** **Job Types: Full-time,...