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Customer Care Executive

2 weeks ago

Gandhinagar, India Uniconnect SIM Pvt Ltd Full time

Greetings for the day

Uniconnect Sim Pvt Ltd. offers you an opportunity to join as a Customer Care Executive - Sales with the organization.

Location: GIFT City, Gandhinagar
Experience: 1 - 5 years (Minimum 1 year of experience in outbound voice process)

**Salary**: 24,000 - 28,000 per month (based on last drawn salary)

**Job Description**:

- Managing inbound & outbound voice process and customer service inquiry.
- Need to support for new customer registrations
- Managing leads/customers via click to call & references.
- Converting the leads into customers.

Require Skill:

- Inbound & Outbound customer service experience
- Strong phone etiquettes and active listening skills
- Communicate clearly to resolve queries within defined SLA’s.
- Usage of the positive language across interactions.

Qualification: HSC/Any Graduate/Equivalent
Work Days: 6 Days (Monday to Saturday)
Working Hours: 2:00 pm to 11:00 pm

Language: English (mandatory) / Gujarati (added advantage/optional).

**Salary**: ₹24,000.00 - ₹28,000.00 per month

**Benefits**:

- Internet reimbursement

Schedule:

- UK shift

Ability to commute/relocate:

- Gandhinagar, Gandhinagar - 382355, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Outbound sales: 1 year (preferred)
- Total Work: 2 years (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)