
Customer Support Representative
4 days ago
**Customer Support Executive - Insurance Sector (Hindi & English)**
**Location**: Begumpet, Hyderabad
**Salary**: ₹15,500 - ₹20,833 per month (Freshers eligible)
**Benefits**: Performance-based Incentives + Joining Bonus
We are hiring enthusiastic **Customer Support Executives** for our Insurance Support team. If you are fluent in **Hindi & English** and have strong communication skills, this role is for you
**Roles & Responsibilities**:
- Handle inbound & outbound customer calls in Hindi and English.
- Support customers with insurance policy details, renewals, claims, and premium payments.
- Maintain accurate records of interactions in the CRM system.
- Resolve customer queries and complaints in a professional manner.
- Provide product knowledge and suggest suitable insurance plans when required.
- Collaborate with internal teams for smooth issue resolution.
- Ensure compliance with company policies and IRDA guidelines.
- Meet daily/weekly performance and quality targets.
- Deliver excellent customer service to enhance satisfaction & retention.
**Requirements**:
- **Languages**: Hindi & English (mandatory).
- Education: Graduate (any stream).
- Freshers can apply; prior customer service/insurance experience is an added advantage.
- Strong communication & problem-solving skills.
- Ability to work in a fast-paced environment.
**Perks & Benefits**:
**Salary**: ₹15,500 - ₹20,833 per month
Attractive performance-based incentives
Joining bonus offered
Career growth opportunities in the insurance sector
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹15,500.00 - ₹20,833.00 per month
**Benefits**:
- Health insurance
- Provident Fund
**Education**:
- Bachelor's (required)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
**Speak with the employer**
+91 7569780715
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