Customer Support Representative

1 week ago

Hyderabad Telangana, India Pert Infoconsulting Pvt Ltd Full time

**Role Overview**

As a **Customer Service Representative (CSR)** at Pert, you will be the first point of contact for our customers, ensuring smooth communication, resolving queries, and providing product-related support. This role is ideal for freshers who are eager to begin their career in a customer-facing role with technical exposure.

**Key Responsibilities**
- Assist customers with product-related information, troubleshooting, and service requests.
- Maintain accurate records of customer interactions in CRM systems.
- Collaborate with the technical and sales teams to provide quick resolutions.
- Ensure a high level of customer satisfaction through professional communication.
- Educate customers on Pert’s home automation solutions and their usage.

**Requirements**:

- Bachelor’s degree in **Electronics / ECE / EEE or related field**.
- Excellent communication skills in **English and Hindi** (spoken & written).
- Strong interpersonal skills and customer-centric approach.
- Ability to learn quickly and adapt to product knowledge.
- Good problem-solving skills with a proactive attitude.
- Basic knowledge of IoT or electronics is an added advantage.

**What We Offer**
- Opportunity to build a career in a growing **IoT & Smart Home industry**.
- Exposure to **cutting-edge home automation products**.
- Professional training and mentorship from experienced teams.
- Growth opportunities within the organization.
- A supportive and collaborative work environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹150,000.00 - ₹180,000.00 per year

**Benefits**:

- Cell phone reimbursement
- Paid sick time

**Language**:

- Hindi (required)
- English (required)

Work Location: In person

**Speak with the employer**
+91 8886635910

  • Customer Support Representative

    2 weeks ago

    Hyderabad, Telangana, India CStoreIQ Full time

    **Job Title: Customer Support Representative** **Location: Hyderabad** *** About Us: CStoreIQ is a dynamic and innovative company dedicated to providing exceptional product to our valued customers. We pride ourselves on delivering top-notch customer support to ensure the satisfaction and loyalty of our clientele. Job Overview: As a Customer Support...

  • Customer Support Representative

    24 minutes ago

    Hyderabad, Telangana, India ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Customer Support Representative

    2 weeks ago

    Hyderabad, Telangana, India Solugenix Corp Full time

    Overview: Solugenix is an information technology services firm that has a rich history of providing comprehensive technology services and solutions for more than five decades. As a pioneer in IT services, we’ve partnered with some of the biggest global corporations across many industries. Our history was built on a foundation of partnerships with global...

  • Customer Support Representative

    2 weeks ago

    Hyderabad, Telangana, India Isolved Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Summary/Objectiveisolved Customer Support Representatives contribute to a positive work environment that is entrepreneurial and high performing. As a front line of support, a Customer Support Representative works within a team and is responsible for all aspects of quality service for our clients.Core Job DutiesMaintains a high rate of isolved client...

  • Customer Support Representative

    2 days ago

    Hyderabad, India AXOIR INTERNET VENTURES PRIVATE LIMITED Full time

    We are looking for a customer-oriented service representative **Responsibilities**: - Manage incoming phone calls and chats - Identify and assess customers needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using...

  • Customer Support Representative

    7 days ago

    Hyderabad, India HGS Full time

    Customer Support Representative (Chat/Email and Message)Qualification: GraduateMinimum 2 years of international customer service experience supporting chat (Financial domain).Excellent communication skills.Night shift and rotational weekly offTyping speed of at least 50 WPM with 90% accuracy5 days working and 2 days off.Salary: Up to 5 LPAWork Location: DLF...

  • Customer Support Representative

    7 days ago

    Hyderabad, India HGS Full time

    Customer Support Representative (Chat/Email and Message)Qualification: GraduateMinimum 2 years of international customer service experience supporting chat (Financial domain).Excellent communication skills.Night shift and rotational weekly offTyping speed of at least 50 WPM with 90% accuracy5 days working and 2 days off.Salary: Up to 5 LPAWork Location: DLF...

  • Customer Support Representative

    4 days ago

    hyderabad, India HGS Full time

    Customer Support Representative (Chat/Email and Message)Qualification: GraduateMinimum 2 years of international customer service experience supporting chat (Financial domain).Excellent communication skills.Night shift and rotational weekly offTyping speed of at least 50 WPM with 90% accuracy5 days working and 2 days off.Salary: Up to 5 LPAWork Location: DLF...

  • Customer Support Representative

    3 days ago

    hyderabad, India HGS Full time

    Customer Support Representative (Chat/Email and Message)Qualification: GraduateMinimum 2 years of international customer service experience supporting chat (Financial domain).Excellent communication skills.Night shift and rotational weekly offTyping speed of at least 50 WPM with 90% accuracy5 days working and 2 days off.Salary: Up to 5 LPAWork Location: DLF...

  • Customer Support Representative

    5 days ago

    Hyderabad, India HGS Full time

    Customer Support Representative (Chat/Email and Message) Qualification: GraduateMinimum 2 years of international customer service experience supporting chat (Financial domain).Excellent communication skills.Night shift and rotational weekly offTyping speed of at least 50 WPM with 90% accuracy5 days working and 2 days off.Salary: Up to 5 LPAWork Location:...