Front Desk Executive

3 hours ago


Kilpauk Chennai Tamil Nadu, India Sri Sri Wellbeing Full time

**Educational Background**: Minimum graduate or diploma in **healthcare administration, hospitality, or a related field**. Experience in a medical or wellness center is preferred.
- **Experience**: Minimum **3 to 5 years** of experience in handling reception.
- **Communication & Customer Service**: Strong verbal skills in **English and Tamil**with the ability to build rapport with patients.
- **Sales & Package Promotion Skills**: Ability to **upsell treatment packages, wellness programs, and memberships** by effectively explaining their benefits.
- **Front Desk & Administrative Expertise**: Skilled in **appointment scheduling, patient records, billing, daily cash handling, and coordinating with doctors & therapists** for smooth operations.
- **Customer Relationship Management (CRM)**: Experience in **following up with patients, managing guests, and handling feedback** to improve customer retention.
- **Digital & Tech Skills**: Proficiency in **MS Office, hospital management software, and social media tools** for promotions and digital record-keeping.
- **Professionalism & Hygiene Awareness**: Well-groomed, punctual, and disciplined, with a strong focus on workplace hygiene and professional etiquette.
- **Knowledge of Ayurveda & Panchakarma (preferred)**: A basic understanding of **Ayurvedic treatments, Panchakarma therapies, and eye care** to assist patients confidently.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Internet reimbursement
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- Kilpauk, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Language**:

- English (required)

Work Location: In person



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