Telecaller / Front Desk Executive

23 hours ago


Chennai Tamil Nadu, India Swift Prosys Pvt Ltd Full time

**Job Title**:Telecaller / Front Desk Executive (Lead Generation & Follow-up)**
**Location**: Vadapalani, Chennai
**Employment Type**: Full-Time
**Experience**:6 months to 1 year**oftelecalling or front office experience

**Salary Range**: ₹10,000 - ₹12,000/month

**Roles & Responsibilities**:

- Call incoming leads from online ads, walk-ins, and referrals.
- Briefly explain services and schedule appointments with counsellors.
- Maintain call records, follow-up logs, and update lead status in CRM.
- Address basic queries over the phone and escalate potential clients to senior staff.
- Manage front desk responsibilities including greeting clients and walk-in registrations.
- Submit daily call reports and updates to the Branch Manager.

**Qualifications & Requirements**:

- 12th pass or above
- **6 months to 1 year**of telecalling or front office experience preferred.
- Good communication in English, Tamil, and Hindi is a plus.
- Basic computer skills, especially MS Excel.

**Incentive Structure (Adjustable)**:

- ₹500-₹1,000 per converted file (depending on file type).
- Monthly team bonus on achieving collective targets.
- Additional incentives for successfully converting marketing leads.

**Job Types**: Full-time, Permanent

Pay: ₹10,000.00 - ₹12,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What is your Current CTC?
- What is your Expected CTC?
- What is your Notice Period?
- Current Location
- Have you handled Queries from inbound calls related to Overseas education?
- What should you do after completing a call with a potential client?

**Education**:

- Higher Secondary(12th Pass) (required)

**Experience**:

- telecalling or front office: 1 year (required)

Work Location: In person



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