
Telecaller / Front Desk Executive
23 hours ago
**Job Title**:Telecaller / Front Desk Executive (Lead Generation & Follow-up)**
**Location**: Vadapalani, Chennai
**Employment Type**: Full-Time
**Experience**:6 months to 1 year**oftelecalling or front office experience
**Salary Range**: ₹10,000 - ₹12,000/month
**Roles & Responsibilities**:
- Call incoming leads from online ads, walk-ins, and referrals.
- Briefly explain services and schedule appointments with counsellors.
- Maintain call records, follow-up logs, and update lead status in CRM.
- Address basic queries over the phone and escalate potential clients to senior staff.
- Manage front desk responsibilities including greeting clients and walk-in registrations.
- Submit daily call reports and updates to the Branch Manager.
**Qualifications & Requirements**:
- 12th pass or above
- **6 months to 1 year**of telecalling or front office experience preferred.
- Good communication in English, Tamil, and Hindi is a plus.
- Basic computer skills, especially MS Excel.
**Incentive Structure (Adjustable)**:
- ₹500-₹1,000 per converted file (depending on file type).
- Monthly team bonus on achieving collective targets.
- Additional incentives for successfully converting marketing leads.
**Job Types**: Full-time, Permanent
Pay: ₹10,000.00 - ₹12,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- What is your Current CTC?
- What is your Expected CTC?
- What is your Notice Period?
- Current Location
- Have you handled Queries from inbound calls related to Overseas education?
- What should you do after completing a call with a potential client?
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- telecalling or front office: 1 year (required)
Work Location: In person
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