Ticketing Executive

5 days ago

Mumbai Central Mumbai Maharashtra, India Redlime Full time

**Position Overview**:
**Key Responsibilities**:
**Daily Tasks**:

- **Ticket Issuance**:

- Issue, reissue, and cancel tickets as per customer requests and company policy.
- Handle fare calculations and ensure accurate ticket pricing.
- **Customer Service**:

- Address customer inquiries and resolve ticket-related issues.
- Provide travel information, including flight schedules, seat availability, and fare details.
- Assist customers with special requirements, such as meal preferences and seat assignments.
- **Backend Operations**:

- Maintain and update booking systems with accurate customer information and travel details.
- Monitor and manage ticket inventories.
- Coordinate with airlines and other travel service providers.
- **Financial Transactions**:

- Process payments and refunds for ticket purchases.
- Ensure proper documentation and record-keeping for all transactions.
- **Compliance and Documentation**:

- Adhere to company policies and industry regulations regarding ticketing procedures.
- Prepare daily reports on ticket sales and other relevant metrics.

**Monthly Tasks**:

- **Reporting**:

- Generate monthly sales reports, highlighting key performance indicators.
- Analyze sales trends and provide insights for improvement.
- **Training and Development**:

- Participate in training sessions to stay updated on industry trends and company policies.
- Mentor junior staff and provide guidance on ticketing procedures and customer service.
- **Inventory Management**:

- Conduct a monthly audit of ticket inventories and reconcile discrepancies.
- Coordinate with suppliers to ensure adequate stock levels.

**Quarterly Tasks**:

- **Performance Review**:

- Review and evaluate personal and team performance against set targets.
- Identify areas for improvement and develop action plans.
- **Strategic Planning**:

- Contribute to quarterly business planning sessions.
- Provide input on strategies to enhance customer satisfaction and increase ticket sales.
- **Market Analysis**:

- Conduct market research to understand competitor strategies and market trends.
- Recommend adjustments to pricing and marketing strategies based on findings.

**Qualifications and Skills**:

- Minimum of 2 years of experience in a ticketing or travel agency role.
- Proficiency in global distribution systems (GDS) like Amadeus, Sabre, or Galileo.
- Strong customer service and communication skills.
- Detail-oriented with excellent organizational abilities.
- Ability to work under pressure and handle multiple tasks simultaneously.
- Basic accounting and financial transaction skills.
- Knowledge of industry regulations and compliance requirements.

**Tools & Application familiarity**:
Communication tools - Zoom, Teams, Slack, Productivity Tools - googledrive, MS Office, Amadeus, Sabre, GDS, Booking Platforms, BI tools such as google data etc (Reporting)

**Job Types**: Full-time, Permanent

Application Question(s):

- Are you willing to relocate to Philippines

**Experience**:

- ticketing: 2 years (preferred)

  • Ticketing Executive

    4 days ago

    Navi Mumbai, Maharashtra, India Executive Ship Management Pvt Ltd Full time

    1. Should be familiar with department paper work. Ticketing 2. Should be familiar with drafting of itinerary and able to handle travel requirement of seafarers. 3. Should have knowledge of airfare and agency charges at different parts. 4. Analyses the best fares across all routes. 5. Trend analysis of fares at different times of the year. 6. Should be...

  • Ticketing Executive

    2 weeks ago

    Mumbai, Maharashtra, India VANDANA ENTERPRISE Full time

    **Job Description - Sr. Ticketing Executive/ Manager** **Reports to : Holiday Head** **Location - Mumbai (Lower Parel)** **Key Responsibilities -** As the Senior Ticketing Executive/Manager, you will lead & manage the ticketing operations, ensuring efficient processes, exceptional service & continuous improvement in alignment with industry standards....

  • Reservation, Ticketing

    2 weeks ago

    Mumbai, India Talentbes Executive Search Full time

    **Reservation, Ticketing & Visa Documentation Executive** 2-3 year’s experience in International ticketing & Visa Documentation to Canada, USA, Australia etc. **Job Description / Responsibility** - Reservation & Ticketing, (Preferred knowledge in Galileo, Abacus & GSA,) - Liaising with coach operators, airlines, hoteliers, resort reps and other agencies...

  • Ticketing Executive

    5 days ago

    Mumbai, Maharashtra, India Career Choice Solution Full time

    Job Title: International Air Ticketing Executive Department: Travel Management Position-3 Reports To: Travel Operations Manager **Job Type**: Full-Time Job Summary: The International Air Ticketing Executive is responsible for handling the issuance of international airline tickets, managing group bookings, and ensuring seamless travel arrangements for...

  • Ticketing Executive

    4 days ago

    Goregaon, Mumbai, Maharashtra, India Sampoorna Hiring Solutions Full time

    We are hiring for a B2B Travel Tech listed company for the role of Ticketing Executives. We specialize in providing comprehensive travel services to B2B travel agents nationwide, we cover a wide array of offerings including air tickets, hotel bookings, holiday packages, visa services, travel insurance, car rentals, and bus tickets. With a robust clientele...

  • Ticketing Executive

    2 weeks ago

    Mumbai, Maharashtra, India HR POWER PAK Full time

    **Position**: Ticketing executive **Experience**: 2-7 years **Qualification**: Any graduate **Salary**: 20k - 50k **Location**: Sion **Job type**: Work from office **Industry preferred**: MICE **Working days**: Monday - Saturday (10am - 7pm) 1. Handle all aspects of Travel (ticket booking, reservations, cancellation & changes 2. Understand the...

  • Ticketing Executive

    5 days ago

    Mumbai, Maharashtra, India Fast Track Jobs Full time

    Post: - Air Ticketing Executive (Domestic & International) Experience: 6months to 5 years **Salary**: - 22k Location: - MarineLines (Mumbai) - Kalbadevi Road Job Responsibilities: - Issuing Domestic/International flight tickets also amendments - Working process cancellations & refunds - Co-ordinating with the airlines Desired Skillsets &...

  • Ticketing Executive

    2 weeks ago

    Andheri, Mumbai, Maharashtra, India Novex Communications Pvt. Ltd Full time

    **Job Description: Ticketing Executive** **Position**: Ticketing Executive **Location**: Andheri West **Employment Type**: Full-time **About Us**: Velvet Vacation is a brand of Tahini Hospitality Private Limited. THPL is a leading Private Limited Indian Non-Government Company incorporated in India on May 19, 2009 and has a history of 14 years and four...

  • Ticketing Executive

    2 weeks ago

    Dadar, Mumbai, Maharashtra, India Akbar Offshore PVt. Ltd Full time

    **Job Title: Ticketing Executive and Operations (Travel Domain)** **Location**: Dadar Mumbai **Job Summary**: **Key Responsibilities**: - **Ticketing Operations**: Handle the booking, issuing, and management of travel tickets for flights, trains, and other transportation services. Ensure accuracy and efficiency in all ticketing activities. - **Customer...

  • Airline Ticketing Executive

    1 week ago

    Mumbai, Maharashtra, India Anubhav Vacations Full time

    We are a travel company that does what it does purely for the love of travel. Offbeat destinations and more so an offbeat approach to a destination form the core of our work style. We like to show people places that have nature and culture at their center. The destinations we take people to are promoted in a way to make them aware of where they are going....