Service Coordinator

**About Company** Dixit Infotech Services Pvt. Ltd. is one of India’s leading information technology service integrators and solution providers. Dixit is a fast-paced, dynamic organization. Our pride and glory lie in being a customer-centric and forward-thinking company. 45 years young, our long experience packed with up-to-date trends and knowledge...

**Job Summary**: The Senior Service Coordinator is responsible for overseeing the coordination of service activities to ensure timely and effective delivery of services to clients or customers. This role involves managing a team of service representatives, handling escalated issues, and implementing process improvements to enhance service quality and...

**Job Title: Service Coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing OEM and Dealer business for water purification spares, including responding to inquiries, sending quotations, ensuring spares availability, and coordinating timely...

**Job Title: Service Coordinator** **Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. The role focuses on managing Customer for water purification spares, including responding to inquiries, sending...

**Location**: Service Office, 1003B, Peninsula Towers, Lower Parel W, Mumbai - 13. **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts...

**Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

**Job Role - Service coordinator** **Job Overview**: We are seeking a proactive and detail-oriented Service Coordinator to join our Service Back Office team. This role focuses on managing customer inquiries related to water purification spares, coordinating commissioning & installation, ensuring spare parts availability, and working closely with the Stores...

Role Definition : Taking Ownership of Achieving Assigned Objectives **PRIMARY RESPONSIBILITIES** Effective Time Management Post Order Processing Efficient handling of Customer Complaints / Feedback Efficient Coordination with Service Team High Level of Inter Departmental Coordination & Co-operation **GENERAL RESPONSIBILITIES** Responsible for Order...

1. To Manager the following KEY RESULT AREAS: (mention KPI and specific targets) A. Schedule service visits, maintenance activities, B. Assign service technicians to specific tasks and projects. C. Ensure that all service activities comply D. quality checks and inspections verify proper operation 2. To Facilitate/Coordinate following activities: A. To...

**Key Responsibilities**: **Client and Customer Support**: Build and maintain strong relationships with existing and potential B2B customers. Address customer inquiries and resolve any issues in a timely and professional manner. Serve as the primary point of contact between the sales team, clients, and other stakeholders. **Coordination &...