Transactional Sales Professional

**Region APC > Service Commercial APAC > Transactional Sales Management APAC** The Service Commercial Management department is overall responsible for driving the continuous and profitable business growth in Service across Asia Pacific and China (APAC) by selling service solutions for Renewable Energy assets to both new and existing customers. The different service solutions are typically relating to one of the following business areas: - Long-term Operations & Maintenance agreements (Maintenance Contracting) - Transactional sales of Parts & Repair solutions (Parts & Repair) - Sales of upgrades, performance improvement & end-of-life solutions (Fleet Optimization). Target customers are all investors, owners & operators of Renewable Energy assets and especially Wind Turbine Generators (Vestas & non-Vestas) in the APAC region. The main markets of the APAC region consist of Australia & New Zealand, India, Japan, China as well as Greater Asia. Transactional Professionals are responsible for processing high-volume transactional sales opportunities quickly and accurately, ensuring smooth quoting, order management, and alignment with customer-specific terms. By being the first point of contact for daily operational matters, you will ensure customer satisfaction in the whole transactional sales process. You will also coordinate all transactional sales related activities between Services Sales, Customer Relationship Management, Supply Chain, Service Operations and other departments. The goal is to tailor the transactional sales offerings to meet the customer demand. A strong customer & service mindset, commercial acumen and a good general technical understanding is required. The job demands diligence and attention to detail as well as strong interpersonal skills with a team-player attitude **Responsibilities** - Processing Customer Requests: - Clarifying customer requirements in collaboration with the Account Manager, Customer Service Manager and Site operation - Identifying spare parts and service products, leveraging internal catalogues and documentation, with input from the Account Manager, Customer Service Manager, and Product Manager. - Raising and tracking internal support requests to the Technical Support function. - Checking availability of parts and resources with Supply Chain and Service Operations. - Creating Quotes and Performing Follow-Ups: - Compiling service scopes, sales prices, freight costs, and other terms & conditions. - Maintaining opportunity records in Salesforce, SAP CRM, and other relevant databases. - Performing follow-ups with customers in collaboration with the Account Manager. - Processing Orders: - Coordinating, tracking, and documenting order fulfillment and execution with Supply Chain and Service Operations. - Ensuring orders are handed over to Supply Chain or Service Operations on time, with a clear understanding of the scope and timeline agreed with the customer. - Ensuring internal and external documentation records are accurate and complete. - Issuing Invoice Requests: - Creating invoice requests according to contractual agreements. - Tracking revenue for weekly and monthly forecasting. - Ensuring invoices reflect the correct amounts as per the customer agreement. - Master Data Maintenance: - Ensuring customer data is up to date, including contact information for the customer material handler. - Raising change requests to the Master Data team as needed. - Additional Accountabilities: - Ensuring efficient quote-to-order conversion to improve sales efficiency. - Maintaining accurate records in CRM and ERP systems for reporting and tracking purposes. - Working with the Transactional Sales Specialist and Service Operations teams to identify upsell and cross-sell opportunities. **Qualifications** - Bachelor's Degree in Business Administration, Sales, Engineering, or related fields. - 3-5 years of experience in sales, customer service, or order management, with familiarity in using CRM/ERP systems like Salesforce or SAP. - Strong communication skills in English. - Technical knowledge of products/services being sold, along with good negotiation, problem-solving, and multitasking abilities. - Strong communication skills in English **Competencies** - Strong customer & service mindset, commercial and sales acumen - Diligence and attention to detail - Strong interpersonal skills with a team-player attitude - Good general technical understanding - The position might require travel occasional travel across the Asia Pacific regions - The role requires that you may need to work outside of normal business hours without specific compensation for that; however, Vestas operates a policy of flexible working **What We Offer** - A strong safety culture - Dynamic and fast-paced work environment - An opportunity to work with the world leader in wind energy. - The opportunity to further develop your skills and professional development. - Global career progression prospects **Additional Inf