Guest Relations Associate

2 weeks ago

Bengaluru Karnataka, India Marriott International, Inc Full time

**Job Number** 24092270

**Job Category** Rooms & Guest Services Operations

**Location** Courtyard Bengaluru Hebbal, No 2/55 Outer Ring Road, Nagavara, Bengaluru, Karnataka, India VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or department (e.g., Bellperson, Front Desk, Housekeeping, Engineering, Security/Loss Prevention) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Receive, record, and relay messages accurately, completely, and legibly. Respond to special requests from guests with unique needs. Communicate VIP arrivals to designated personnel for escort and delivery of amenities.

Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Identify and recommend new ideas, technologies, or processes to increase organizational efficiency, productivity, quality, safety, and/or cost-savings. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Courtyard, we’re passionate about better serving the needs of travelers everywhere. It’s what inspired us to create the first hotel designed specifically for business travelers, and it’s why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We’re looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun.

In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

  • Guest Relations Associate

    3 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24044293 **Job Category** Rooms & Guest Services Operations **Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Supply guests with directions and information regarding...

  • Guest Relations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Hyatt Centric Hebbal Bangalore Full time

    Summary You will be responsible to assist with the efficient running of the department in line with Hyatt International's Corporate Strategies and brand standards, whilst meeting employee, guest and owner expectations. The Guest Relations Executive is responsible to assist the Front Office / Assistant Front Office Manager in managing the guest Relations...

  • Guest Relations Executive

    1 week ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Additional Information** **Job Number**25135477 **Job Category**Rooms & Guest Services Operations **Location**Marriott Executive Apartments Bengaluru UB City, 24 Vittal Mallya Road UB City, Bengaluru, Karnataka, India, 560001 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins by confirming...

  • Guest Relations Executive

    3 days ago

    Bengaluru, Karnataka, India Marriott International, Inc Full time

    **Job Number** 24044288 **Job Category** Rooms & Guest Services Operations **Location** Bengaluru Marriott Hotel Whitefield, 8th Road, Plot No 75, Bengaluru, Karnataka, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond to any questions from guests and follow up with guests...

  • Guest Relations Associate

    2 weeks ago

    Bengaluru, Karnataka, India IIMB Alumni Club Full time

    **JOB TITLE : Guest Relation Executive** **Organization - IIMB Club at Taj West End, Bengaluru.** This individual is responsible for providing admin support to Member’s & their guest, Handling Front Desk for queries, reservations, attending telephone calls. **Duties and Responsibilities** - Assume receptionist duties, greet, meet and accommodate guests...

  • Guest Relation Associate

    1 week ago

    Bengaluru, Karnataka, India Wonderla Resorts Full time

    **GRA Job Description** ***: Attend to guests courteously and deal promptly with their requests and queries. Have detailed information about the hotel and city. Check on VIP guest movements, complete their pre-registration formalities. Allocate rooms to all arriving guests after checking the guest preferences. Collect guest feedback forms and do any...

  • Guest Service Associate

    14 hours ago

    Bengaluru, Karnataka, India Park Avenue Hotel Full time

    **Job Title**: Guest Service Associate **Location**: Park Avenue Hotel Bangalore **Department**: Front Office **Reports To**: Management **Job Overview**: As a **Guest Service Associate** at Park Avenue Hotel, you will be at the forefront of delivering exceptional guest experiences. In addition to providing front-line guest services, you will play a key...

  • Guest Relations Executive

    2 weeks ago

    Bengaluru, Karnataka, India Spree Hotels Full time

    The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and...

  • Guest Relation Executive

    15 hours ago

    Bengaluru, Karnataka, India Sila Real Estate Full time

    **Job Summary**: The Guest Relations Officer is responsible for ensuring guests have a positive experience from arrival to departure. They act as the first point of contact for guests, addressing inquiries, resolving complaints, and offering personalized services to enhance guest satisfaction and loyalty. **Key Responsibilities**: - Greet guests warmly and...

  • Tab Guest Relations Executive

    4 days ago

    Bengaluru, India IHCL Full time

    Job Responsibilities Assists the Guest Relations Manager in administering front office functions and supervising staff on a daily basis. Position works with Guest Relations Manager and associates to carry out procedures ensuring an efficient check in and check out process. Ensures guest and associate satisfaction and maximizes the financial performance of...