Guest Relations Executive

9 hours ago

Bengaluru Karnataka, India Spree Hotels Full time

The Front Desk - Guest Relation Executive (GRE) is an essential role in the hospitality industry. As the first point of contact for guests, the GRE is responsible for creating a positive and welcoming experience for all visitors. They greet guests upon arrival, assist with check-in and check-out procedures, and provide information about hotel amenities and services.

In addition to their reception duties, the GRE also acts as a liaison between guests and other hotel departments. They handle guest complaints, inquiries, and requests, ensuring that all issues are resolved promptly and to the satisfaction of the guest. The GRE is also responsible for maintaining accurate records of guest information, room availability, and billing details.

To excel in this role, a GRE must possess excellent communication and customer service skills. They must be able to handle a high volume of guest interactions with professionalism and efficiency. They should also have a strong attention to detail and be able to multitask effectively.

Overall, the Front Desk - Guest Relations executive plays a crucial role in ensuring that guests have a positive experience during their stay at the hotel. They are the face of the establishment and are responsible for creating a warm and welcoming environment that guests will remember long after their visit.

Pay: ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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