Female Hotel Reservation Executive

4 days ago

Delhi Delhi, India Hotel Grand Godwin Full time

**Hotel Reservation Executive / Agent - Key Responsibilities**
- **Handle Guest Reservations**:

- Confirm bookings accurately with complete guest details (dates, room type, rates, preferences).
- **Maintain Reservation Records**:

- Update the hotel’s reservation system (PMS) with all new, modified, or cancelled bookings.
- Ensure data accuracy and prevent duplicate or overlapping bookings.
- **Coordinate with Other Departments**:

- Communicate guest arrivals, VIPs, and special requests to the Front Office, Housekeeping, and F&B departments.
- Ensure smooth check-in experience by aligning with the front desk team.
- **Manage Room Inventory & Rates**:

- Monitor room availability and rate changes daily.
- Work with the Revenue or Sales team to optimize room sales and occupancy.
- **Provide Guest Assistance**:

- Respond promptly and professionally to guest inquiries and requests.
- Offer information about room types, rates, facilities, promotions, and nearby attractions.
- **Handle Payments & Billing**:

- Process deposits, advance payments, or pre-authorizations for confirmed bookings.
- Verify payment details as per hotel policy.
- **Monitor No-Shows and Cancellations**:

- **Ensure Quality and Standards**:

- Follow hotel reservation procedures and maintain service quality.
- Handle guest complaints politely and escalate issues to management if needed.
- **Upselling & Cross-Selling**:

- Promote higher room categories or special packages to maximize revenue.
- **Reports & Documentation**:

- Prepare daily, weekly, and monthly reservation reports (occupancy, revenue forecast, cancellations, etc.).

Pay: ₹24,000.00 - ₹28,000.00 per month

Work Location: In person

  • Female Hotel Reservation executive

    1 week ago

    Delhi, Delhi, India Hotel Grand Godwin Full time ₹ 3,36,000 per year

    Hotel Reservation Executive / Agent – Key ResponsibilitiesHandle Guest ReservationsProcess all incoming reservation requests via phone, email, or online booking platforms.Confirm bookings accurately with complete guest details (dates, room type, rates, preferences).Maintain Reservation RecordsUpdate the hotel's reservation system (PMS) with all new,...

  • Reservation Executive

    6 days ago

    Delhi, Delhi, India Bloom Hotel Group Full time

    The Reservation Executive is responsible for managing and processing hotel reservations efficiently, ensuring a smooth guest experience. This role involves liaising with potential guests, travel agents, and other hotel departments to ensure accurate and timely bookings, cancellations, and inquiries. The Reservation Executive must maintain a high level of...

  • Hotel Reservation Executive

    2 weeks ago

    Delhi, India Xipper Full time

    Company DescriptionXipper is a Travel Tech platform to digitise the Hospitality Industry in India.Role DescriptionThis is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...

  • Hotel reservation executive

    2 weeks ago

    Delhi, India Xipper Full time

    Company DescriptionXipper is a Travel Tech platform to digitise the Hospitality Industry in India.Role DescriptionThis is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...

  • Hotel Reservation Executive

    2 weeks ago

    Delhi, India Xipper Full time

    Company Description Xipper is a Travel Tech platform to digitise the Hospitality Industry in India. Role Description This is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...

  • Hotel Reservation Executive

    2 weeks ago

    New Delhi, India Xipper Full time

    Company Description Xipper is a Travel Tech platform to digitise the Hospitality Industry in India.Role Description This is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...

  • Hotel Sales and Reservations Executive

    4 weeks ago

    Delhi, India Ekat Travel & Lodging Full time

    Company DescriptionAt Ekat Travel & Lodging, we conceptualize, design, and manage experiential boutique hotels and properties. Currently, we operate Amrit Bhawan, a tranquil retreat by the Ganga, in Haridwar, Uttarakhand, and are in the process of constructing a new resort property in Tehri-Garhwal. We also regularly organise events and experiences focussed...

  • Hotel Reservation Expert

    1 week ago

    Delhi, Delhi, India Kuoni Tumlare Full time

    **ABOUT US** At Kuoni Tumlare, we create truly inspiring travel experiences that go beyond expectations. Proudly part of the JTB Corporation, we curate and deliver group travel, and meetings, incentives, congresses and events. **Job Summary**: As **Hotel Reservation Expert**, you ensure the successful booking/placing of groups in contracted and...

  • Hotel Sales and Reservations Executive

    4 weeks ago

    New Delhi, India Ekat Travel & Lodging Full time

    Company DescriptionAt Ekat Travel & Lodging, we conceptualize, design, and manage experiential boutique hotels and properties. Currently, we operate Amrit Bhawan, a tranquil retreat by the Ganga, in Haridwar, Uttarakhand, and are in the process of constructing a new resort property in Tehri-Garhwal. We also regularly organise events and experiences focussed...

  • Front Office Executive: Hotel

    2 weeks ago

    Delhi, Delhi, India Ace Consultants Full time

    WE ARE HIRING Job designation: - Front Office Executive : Hotel Job location: - Delhi **Salary**: - 20,000-30,000 **Experience**: - Total experience: - 5 years in a front office or guest relations role in the hospitality industry. - Minimum experience: - 2- 3 years of experiences role in the hospitality industry. Education: - Bachelor's degree in...