Hotel Reservation Executive
10 hours ago
Company DescriptionXipper is a Travel Tech platform to digitise the Hospitality Industry in India.Role DescriptionThis is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily tasks will include responding to customer inquiries, processing reservations, handling cancellations, and coordinating with internal teams to ensure smooth operations. Additionally, the role may involve promoting services to prospective customers to achieve sales goals. Negotiating with customers on pricing, coo-ordinating with Hotel Partners, managing front office remotely for Partner Hotels, Verifying Guests before check-in, ensuring early check-in or late check-out is handled efficiently, listing properties on multiple OTA's.QualificationsStrong Communication skills to interact with customers effectively and professionallyProficiency in Customer Service and ensuring Customer SatisfactionExperience in managing Reservations and related processesExperience of using PMS and Channel Manager tolls for reservations.Sales skills with a focus on promoting services and closing dealsProven organizational and time-management skillsAbility to work independently in a remote settingComfort with using reservation systems and CRM tools is a plusA high school diploma or equivalent; additional qualifications or certifications in related fields are an advantageMust haveAbility to communicate fluently in Hindi & EnglishAbility to Multi-taskAtleast 1+ years of experience in a Hotel Front Office RoleExcellent typing speed for customer chat supportAdd-on QualitiesAbility to speak regional languages like Tamil, Telugu, Malayalam or KannadaKnowledge of OTA Revenue ManagementAbility to contribute to salesKnowledge of OTA listingsWe are looking for an enthusiastic candidate for a Front Office role.
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Female Hotel Reservation executive
2 weeks ago
delhi, India Hotel Grand Godwin Full timeHotel Reservation Executive / Agent – Key ResponsibilitiesHandle Guest ReservationsProcess all incoming reservation requests via phone, email, or online booking platforms.Confirm bookings accurately with complete guest details (dates, room type, rates, preferences).Maintain Reservation RecordsUpdate the hotel's reservation system (PMS) with all new,...
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Hotel Reservation Executive
13 hours ago
Delhi, India Xipper Full timeCompany Description Xipper is a Travel Tech platform to digitise the Hospitality Industry in India. Role Description This is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...
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Hotel Reservation Executive
12 hours ago
New Delhi, India Xipper Full timeCompany Description Xipper is a Travel Tech platform to digitise the Hospitality Industry in India.Role Description This is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...
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Reservation Executive
1 day ago
Delhi, India Hotel Duke Full timeHandling and managing reservations process through various communication platforms - Monitor room sales an improve sales technique - Handle inquiries and obtain correct information regarding details of reservation - Confirm and process reservation requests. - Ensure all information pertaining to reservations are properly taken and entered into the system -...
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Hotel Sales and Reservations Executive
2 weeks ago
Delhi, India Ekat Travel & Lodging Full time € 20,000 - € 30,000Company DescriptionAt Ekat Travel & Lodging, we conceptualize, design, and manage experiential boutique hotels and properties. Currently, we operate Amrit Bhawan, a tranquil retreat by the Ganga, in Haridwar, Uttarakhand, and are in the process of constructing a new resort property in Tehri-Garhwal. We also regularly organise events and experiences focussed...
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Hotel Sales and Reservations Executive
2 weeks ago
Delhi, India Ekat Travel & Lodging Full timeCompany DescriptionAt Ekat Travel & Lodging, we conceptualize, design, and manage experiential boutique hotels and properties. Currently, we operate Amrit Bhawan, a tranquil retreat by the Ganga, in Haridwar, Uttarakhand, and are in the process of constructing a new resort property in Tehri-Garhwal. We also regularly organise events and experiences focussed...
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Hotel Sales and Reservations Executive
2 weeks ago
New Delhi, India Ekat Travel & Lodging Full timeCompany DescriptionAt Ekat Travel & Lodging, we conceptualize, design, and manage experiential boutique hotels and properties. Currently, we operate Amrit Bhawan, a tranquil retreat by the Ganga, in Haridwar, Uttarakhand, and are in the process of constructing a new resort property in Tehri-Garhwal. We also regularly organise events and experiences focussed...
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Reservation Executive
2 weeks ago
Mahipalpur, Delhi, Delhi, India PK HOTELS & RESORTS PRIVATE LIMITED Full timeA Hotel Reservation Executive handles incoming reservation requests, confirms bookings, manages cancellations, and ensures smooth guest experiences by accurately processing and updating reservation data, while also potentially upselling and promoting hotel services. Key Responsibilities: - **Processing Bookings**:Accurately input reservation details into...
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Hotel Receptionist
4 days ago
Delhi, India Hotel Lake View Full timePosition: Front Office Executive Location: Hotel Lake View (A Unit of Hotel Stay Blessed) Workplace: Shamshabad, near Rajiv Gandhi International Airport, Hyderabad Employment Type: Full-Time | Onsite About the Property: Hotel Lake View, a premium property under the Stay Blessed Group, offers modern accommodation and hospitality services near Hyderabad...
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Reservations Executive
2 days ago
Delhi, India Xipper Full timeCompany Description Xipper is a Travel Tech platform to digitise the Hospitality Industry in India. Role Description This is a full-time remote role for a Reservations Executive. The Reservations Executive will be responsible for managing customer reservations, ensuring a high level of customer satisfaction, and delivering exceptional customer service. Daily...