Support Executive

2 weeks ago


Raurkela, India Notinline Full time

Resolve product or service issues by clarifying the customer’s complaint, determining the cause, and offering appropriate solutions.
- Maintain records of customer interactions, process customer accounts, and file documents accurately.
- Follow up to ensure resolution and customer satisfaction.
- Escalate unresolved issues to the appropriate internal departments and monitor progress.
- Prepare regular reports on customer interactions and issues.
- Assist with onboarding and training of new customers when required.
- Collaborate with sales, technical, and product teams to improve customer experience.

**Job Types**: Full-time, Fresher

Pay: ₹10,000.00 - ₹15,000.00 per month

Shift:

- Day shift

Work Days:

- Monday to Friday

Work Location: In person


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