Field Executive

**Roles and Responsibilities**

**Overall Job Purpose:

- **

Validate customer KYC document uploaded at KYC website and approve or reject as per SOP

Also, update internal system on action taken and prescribed SOP.

**Job Description:

- **
- Assist the Team Lead to carry out relevant assigned work & accurate action on verification cases assigned.
- Completion of assigned worked in stipulated time with accuracy
- Preparing complete productivity & sharing with the respective team & stakeholders.
- Managing activities assigned by team leader
- Response on mail
- Provide services to the gateways / customer service / service centre / Sutherland Global / Concentrix by supporting in resolution of query, within SOP.
- Managing activities & work of mailbox.
- Regular working on DHL KYC site and ensure timely completion of job accurately
- Follow up with DHL IT in case system related challenge like slowness and down
- Highlight to team leader and manager with crucial information
- Undertake any projects/duties assigned by the team leader and project manager
- Complete daily and weekly productivity reports to measure individual and department effectiveness.
- Ensure that customer information is maintained accurately on the customer database
- Validation of (Approve/ Reject) DHL KYC within TAT
- Quality check of the activity performed.Job

**Job Type**: Part-time
Part-time hours: 10-20 per week

**Salary**: ₹9,369.22 - ₹26,526.82 per month

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

Ability to commute/relocate:

- Amethi, Uttar Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

License/Certification:

- Driving Licence (preferred)

**Speak with the employer**
+91 7003139765