Customer Care

4 days ago


Choolaimedu Chennai Tamil Nadu, India AUTUMN HVAC ENGINEERS Full time

**CANDIDATES MUST WANT AMC FOLLOW UP BASED KNOWLEDGE**

**Female Only**

**Immediate Joiner Preferable**

An HVAC CRM Executive manages customer relationships and interactions, ensuring satisfaction and supporting sales and service teams. They handle customer inquiries, maintain records in the CRM system, and contribute to process improvements. This role requires strong communication, problem-solving, and organizational skills, along with proficiency in CRM software. Key Responsibilities:

- **Customer Relationship Management**:Building and maintaining strong relationships with existing and potential clients through effective communication.
- **Customer Service**:Addressing customer inquiries, complaints, and concerns promptly and professionally.
- **CRM System Management**:Maintaining and updating customer records in the CRM system to ensure accuracy and completeness.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹14,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

**Experience**:

- CRM software: 1 year (required)
- Microsoft Excel: 1 year (required)

**Language**:

- English (preferred)

Work Location: In person



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