Customer Support Coordinator

7 days ago

Bengaluru, India LuxuryOne Realty Full time

About LuxuryOne

LuxuryOne realty is India’s leading real estate brokerage and advisory firms. We are by far
Bangalore’s #1 luxury real estate broking firm by way of sales and volume worth millions in valuation and square footage.

LuxuryOne realty is a vertical of RedCarpet Advisory LLP, which works one’s fingers to the bone on extravagant, extra large and exquisite luxury commercial and residential real estate in Bangalore.

**Job Overview**

We are interested in hiring a dedicated and hardworking individual as a Customer Support Specialist to join our Sales Department.

Main goal is to boost our sales by reaching out to the existing customers as well as potential customers. As a Specialist, you are responsible for handling sales over the phone. You are also responsible for solving questions in regard to the product or service provided by the company.

In addition to this, you should collect desired information from the clients and maintain healthy relations with them. You are required to understand the customer’s requirements and demands and transfer them efficiently. You are also required to write down important information provided by the customer and follow up with them on a regular basis.

**Responsibilities**
- Answering phones and explaining the product and services offered by the company.
- Contacting existing customers as well as prospective customers using scripts.
- Obtaining customer information and other relevant data.
- Asking questions to the customer and understanding their specifications.
- Resolving queries and issues related to the services.
- Taking and processing customer information in a professional manner.
- Maintaining the database of the customers on a regular basis.
- Suggesting solutions based on customer’s needs and requirements.
- Basic research on customers online

**Salary**: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 9036636000

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