Service Coordinator

1 week ago

Mp Nagar Bhopal Madhya Pradesh, India Weartech engineers Full time

**Job Title**: Service Coordinator
**Location**: Bhopal
**Experience Required**: 3+ Years

**Job Summary**:
**Key Responsibilities**:

- **Coordinate and Schedule Services**: Organize and schedule service appointments for customers, ensuring efficient use of resources and on-time service delivery.
- **Customer Support**: Provide excellent customer service by responding to inquiries, addressing concerns, and offering solutions to ensure client satisfaction.
- **Service Documentation**: Maintain accurate records of service requests, appointments, and customer interactions in the company’s system.
- **Team Collaboration**: Work closely with service teams to ensure timely and effective delivery of services. Communicate job details, updates, and client requirements.
- **Problem Resolution**: Proactively resolve any service issues or complaints, escalating complex problems to higher management when necessary.
- **Quality Assurance**: Monitor service delivery to ensure compliance with company standards and client expectations.
- **Reporting**: Prepare regular reports on service delivery, customer feedback, and team performance.

**Qualifications**:

- **Experience**: 3+ years of experience in a service coordination or similar role.
- **Education**: High School Diploma, Bachelor's degree in Engineering, Electrical/Electronics, or a related field.
- **Skills**:

- Strong organizational and multitasking abilities.
- Excellent communication skills (verbal and written).
- Proficient in Microsoft Office Suite or other relevant service management software.
- Ability to work independently and as part of a team.
- Strong attention to detail and problem-solving capabilities.

**How to Apply**:
**Contact** us at:

- 7771001956

Pay: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have 3+ years of valid experience as a Service Coordinator

Work Location: In person

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