Guest Relation Executive

1 week ago

Pawananagar Pune Maharashtra, India Antheia Resorts Full time

**Job Title/Designation**: Guest Relation Executive

**Company Information**: Antheia is an intimate boutique resort at Pawna Lake, offering a unique escape from the hustle and bustle of city life. We are just 2.5 hours away from Mumbai, 1.5 hours from Pune and 45 mins from Lonavala. We are spread across 3 acres of area, have 3 types of accommodation and currently have 7 keys/ 9 rooms along with the banquet and restaurant facility.

**Position Overview**: This position is required to represent brand Antheia by delivering exceptional level of guest experience and guest service

**Key Responsibilities**:
1. Welcome guests warmly and provide personalized service.
2. Address guest inquiries, requests, and complaints promptly and professionally.
3. Coordinate with other departments to fulfill guest needs efficiently.

**Educational Qualification**: Degree/ Diploma in Hospitality

**Experience In Years**: 3 to 5 years

**Industry Experience**: Hospitality Industry

**Languages**: Fluent in English

**Skills & Personal Attributes**:
1. Excellent communication skills, Team leader & Team player
2. Proficient in MS Word/ MS Excel/Google Sheet/ Google Docs
3. Highly motivated & well groomed
4. Guest Centric Approach
5. Prior experience as Guests Relationship Executive

**Fixed Pay (Monthly)**:Rs. 22,000 - 25,000

**Variable Pay (Monthly)**:Not Applicable

**Accommodation**: Shared Accommodation Provided

**Meals**:Meals provided.

Pay: ₹22,000.00 - ₹25,000.00 per month

**Experience**:

- Hospitality: 3 years (required)

Work Location: In person

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