Front Office Associate
1 day ago
Greeting and assisting guests and visitors, acting as the first point of contact for any queries or issues.
- Processing guest arrivals and departures, including room assignments, key issuance, and settlement of bills.
- Handling incoming calls and managing guest reservations using specialised hotel or office software systems.
- Answering phone calls, receiving messages, and coordinating with other departments to ensure smooth operations.
- Sorting mail, managing incoming correspondence, and handling other clerical duties.
- Maintaining a clean, organised, and professional reception area.
- Addressing guest complaints or issues to ensure satisfaction and exceed expectations.
**Job Types**: Full-time, Permanent, Fresher, Internship
Pay: ₹15,000.00 - ₹25,000.00 per month
**Benefits**:
- Commuter assistance
- Flexible schedule
- Food provided
- Paid time off
- Provident Fund
**Experience**:
- Front desk: 1 year (required)
**Language**:
- English (required)
Shift availability:
- Day Shift (preferred)
- Night Shift (preferred)
- Overnight Shift (preferred)
Work Location: In person
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