Reservation & Ticketing Executive

4 days ago


Andheri Mumbai Maharashtra, India Novex Communications Pvt. Ltd Full time

**Key Responsibilities**:

- Process ticket bookings, cancellations, and modifications using Galileo and Amadeus systems.
- Assist clients with travel-related inquiries and provide accurate information regarding fares, availability, and travel options.
- Ensure all bookings are handled efficiently and in compliance with company policies and procedures.
- Maintain up-to-date knowledge of travel industry trends and fare structures.
- Collaborate with other team members to resolve any issues or discrepancies related to ticketing.
- Handle customer complaints and concerns professionally, providing prompt solutions and follow-up.
- Generate and maintain accurate reports related to ticketing activities.
- **Desired Skills**:

- Experience with other GDS systems or ticketing platforms is a plus.
- Basic understanding of airline fare rules and ticketing processes.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

**Job Types**: Full-time, Permanent

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 2 years (required)

Work Location: In person

Application Deadline: 10/09/2024
Expected Start Date: 01/09/2024



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