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Reservation & Ticketing Executive

3 weeks ago

Kurla Mumbai Maharashtra, India Tripmee Tours And Travels Full time

An airline ticket reservation agent helps customers book flights and manage reservations. They also provide information about flights, resolve customer issues, and process payments. Responsibilities
- **Reservations**: Book flights, reserve seats, and update passenger records
- **Customer service**: Answer questions, resolve complaints, and help passengers with special needs
- **Flight information**: Provide information about flight schedules, availability, pricing, and delays
- **Payments**: Process payments for tickets and additional services
- **Coordination**: Work with other airline staff and travel agencies
- **Baggage**: Help passengers check their baggage
- **Seat selection**: Help passengers choose or upgrade their seats
- **Trip planning**: Provide information about trip planning, car rentals, and tours

**Qualifications**:

- Customer service skills
- Computer literacy
- Experience working with an airline reservation system
- Ability to work in a fast-paced environment
- Attention to detail
- Organizational skills
- Ability to work flexible hours

Pay: ₹18,000.00 - ₹22,000.00 per month

Schedule:

- Day shift

**Experience**:

- 18.01.2025: 2 years (preferred)

Work Location: In person