Reservation & Ticketing Agent
13 hours ago
Key Responsibilities:
- Handling of reservations and ticketing by using the corresponding reservation system (GDS)
- Ticketing automated
- Handling of Groups and Allotments
- Distribution of price quotations and information
- Experience in dealing with people and handling their issues
- Daily TSR updates for various airlines using Microsoft Excel
- Handling BSP Link enquiries, e.g. ADM, ACM, Refunds
- Bi-weekly benchmarking competitive fares for offices internationally
Key Skills:
- IATA — Knowledge and experiences in ticketing
- Well versed with advanced excel skills
- Well versed with MS Office tools
- Excellent analytical ability
- Excellent knowledge of Airline - GDS (Amadeus/Sabre)
- Excellent communication skills (Fluency in English is must, further languages preferred)
- Customer service skills
- Proficiency in the Usage of Internet
- Punctuality and reliability
- Ability to operate independently and with little guidance in a fast-paced, constantly evolving international environment whilst directly contributing to the company’s growth and success
**Salary**: ₹22,000.00 - ₹28,000.00 per month
Schedule:
- Day shift
- Monday to Friday
**Experience**:
- total: 3 years (preferred)
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