Voice & Accent Trainer

1 day ago

Pune Maharashtra, India Johnson Controls Full time

Job details
**Employment Type**:
Full-Time
**Location**:
Pune, Maharashtra, India
**Job Category**:
Sales & Marketing
**Job Number**:
WD30235162
**Job Description**:
We are looking for a training specialist to help employees cultivate their communication skills and knowledge. The trainer is not only expected to transfer knowledge and skill but also motivate and set examples to achieve high levels of excellence. The training specialist is required to enhance the competencies of individual employees by designing and conducting training programs that will boost
employee’s workplace performance in alliance with business needs and goals. He/she will be responsible for performing training needs assessments, designing & delivering curriculum and learning materials, and managing all phases of training development.
**What you will do**:
The primary responsibility of the Voice & Accent trainer is to train the new hires on fundamental skills of Customer service, Communication, Culture and Comprehension
Conduct needs analysis, research, and create new training initiatives to strengthen the skill set of employees
Design, develop, and create a variety of instructional materials and job aids in accordance with identified needs
Support business with need-based OJT Support - coaching and refresher training
Work closely with all teams for implementation and evaluation of training projects
Create relevant and valid assessments to effectively measure performance
Conduct employee engagement activities to maximize conversion
Maintain updated records of all amendments in policies and procedures
Contribute to process improvement and innovation in the training function
Facilitate regular Team huddles or briefings to discuss team performance, identify skill gaps, and address areas of improvement
Ensure timely communication and implementation of process updates / policy/procedural changes
Conduct client-specific training, as/if needed
**What we look for**:
Excellent written & oral communication skills
Good presentation and interpersonal skills
Minimum of 3-5 years of experience of training in a relevant domain
Knowledge of adult-learning principles and methodologies including classroom management, coaching, curriculum development, and/or lesson planning
Proficiency in MS-Office (PowerPoint, Excel, Word etc.)
Technical knowledge of English grammar such as SVA, tenses, articles etc.
Flexibility to quickly adjust to frequent process and information changes
Ability to work independently as well as contribute to cross-functional and global teams
Be a highly energetic, motivated, and ethical individual
Flexible to work in shifts (primarily US shifts)
Ability to prioritize, meet deadlines, and work under pressure
Education
Graduate in any field

  • Voice & Accent Trainer

    2 weeks ago

    Pune District, Maharashtra, India Manning Consulting Full time

    Hiring For Communication Trainer Profile - Voice & Accent Trainer Experience 2+ years in Voice & Accent Trainer, Communication trainer, Communication coach, Voice Coach, Trainer. Excellent Communication Skills required. Package Upto 7.5LPA Shift - Rotational Shift 5 days working Location - Pune Find it interesting, Please call me on 9362502648 Pay:...

  • Voice and Accent Trainer

    3 days ago

    Chandivali, Mumbai, Maharashtra, India Zilicon Network Solutions Full time

    Job Description: Freelance Voice and Accent Trainer (US English - 15 Days Project) Position: Freelance Voice and Accent Trainer (US English) Location: Kanakia Boomerang, Andheri East Timing: US Night Shift. Working Days: Monday to Friday. Project Duration: 15 Days **Job Type**: Freelance/Contract Experience: Minimum 2-4 years in US English voice and...

  • Voice & Accent Trainer

    1 week ago

    Dahisar, Mumbai, Maharashtra, India Universal Education Full time

    The role of a Voice and Accent Trainer in a school involves developing and refining the verbal communication skills of students. This position is crucial for enhancing students' language proficiency, pronunciation, and overall communication abilities. Here is a detailed job description: Curriculum Development: - Design and develop a comprehensive...

  • Voice and Accent Trainer

    2 weeks ago

    Pune, Maharashtra, India Genesis HR Services Full time

    Role - Voice and Accent Trainer Location - Pune Work from office Rotational Shifts Required skill set: 1. Bachelor's degree in any stream. 2. 4+ years of overall experience. Client-facing experience in Telecom, customer support, facilitation and coaching. 3. Fluency of language with prior engagement with Telecom Customers. 4. Excellent communication...

  • Voice and Accent Trainer

    2 weeks ago

    Pune, Maharashtra, India JK HR Services Full time

    JK HR Services is looking for Accent Communication Trainer for IT company. This is a permanent role and there is no traveling. - **How to Speak Proper English**: Emphasize correct grammar and pronunciation. - **Boosting Confidence**: Techniques to enhance self-assurance in English-speaking abilities. - **Overcoming Public Speaking Fear**: Strategies to...

  • Voice & Accent Trainer

    2 weeks ago

    Pune, Maharashtra, India Wipro Full time ₹ 5,00,000 - ₹ 8,00,000 per year

    Educational Qualification : Diploma / Degree or higher qualification in any discipline ExperienceRequirements3-9 years of Total experienceAt least 3 years experience as voice coachExcellent command over spoken and written EnglishShould be able to handle Grammar, Soft skills, Accent Neutralization, C/Service & Business EnglishMust have a zeal and passion for...

  • Voice and Accent Assessor

    1 week ago

    Pune, Maharashtra, India Tech Mahindra Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    **We are seeking a detail-oriented and proficient Voice & Accent Accessor**Role & responsibilitiesTo evaluate communication skills of candidates and ensure alignment with global standards.Conduct V&A assessments for hiring and internal evaluations.Audit calls and evaluate the candidates. Provide feedback as well.Provide objective feedback and support...

  • Voice and Accent Assessor

    4 days ago

    Pune, India Tech Mahindra Full time

    **We are seeking a detail-oriented and proficient Voice & Accent Accessor** Role & responsibilities To evaluate communication skills of candidates and ensure alignment with global standards. Conduct V&A assessments for hiring and internal evaluations. Audit calls and evaluate the candidates. Provide feedback as well. Provide objective feedback and support...

  • Customer Service

    4 days ago

    Pune, Maharashtra, India Crescendo Global Full time

    Customer service - Team Lead - Trainer -5 years - PuneWe re hiring a dynamic Team Leader - Trainer to lead operational training and drive team development for a global services firm This role involves delivering impactful classroom and virtual training sessions overseeing employee onboarding voice and accent training and ensuring consistent performance...

  • Voice Trainer

    2 weeks ago

    Andheri West, Mumbai, Maharashtra, India One Health Assist Full time

    **Job Summary**: **Key Responsibilities**: - Conduct voice & accent, soft skills, and customer service training for new hires and existing agents. - Design and deliver training modules aligned with business needs. - Monitor trainees' progress and provide individual coaching as needed. - Evaluate the effectiveness of training programs through feedback and...