Voice and Accent Assessor

6 days ago

Pune, Maharashtra, India Tech Mahindra Full time ₹ 6,00,000 - ₹ 12,00,000 per year

**We are seeking a detail-oriented and proficient Voice & Accent Accessor**

Role & responsibilities

  • To evaluate communication skills of candidates and ensure alignment with global standards.
  • Conduct V&A assessments for hiring and internal evaluations.
  • Audit calls and evaluate the candidates. Provide feedback as well.
  • Provide objective feedback and support training needs.
  • Collaborate with recruitment , training and operations team.
  • Maintain consistency in assessments and reporting.
  • Evaluate candidates on parameters including pronunciation, intonation, grammar, fluency, clarity and listening comprehension.
  • Conduct voice interviews for identifying trainable candidates.

Preferred candidate profile/Skills and Competencies

  • Strong spoken and written English skills with a neutral accent.
  • Knowledge of phonetics, speech mechanics, communication patterns.
  • Analytical mindset with strong documentation and feedback skills.
  • Previous Experience in BPO Voice Accessor, V&A training is a must.
  • Basic knowledge of learning and development methodologies.
  • Strong time management skills.

Interested candidates please share your updated resume on WhatsApp SHARON DANIEL) or Call between 12.00pm - 7.00pm (Monday - Friday)

Please share with anyone in need...FOC interviews

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