Customer Service
3 days ago
Customer service - Team Lead - Trainer -5 years - PuneWe re hiring a dynamic Team Leader - Trainer to lead operational training and drive team development for a global services firm This role involves delivering impactful classroom and virtual training sessions overseeing employee onboarding voice and accent training and ensuring consistent performance improvements through data-driven feedback and coaching Location - PuneYour Future Employer A leading global business process management company delivering operational excellence and process transformation services to clients across industries worldwide Responsibilities Conducting new hire process and voice accent training programs Delivering onboarding soft skills and refresher sessions for employees Leading and mentoring customer service professionals and training teams Coordinating call monitoring coaching and floor support activities Collaborating with stakeholders and SMEs for process updates and optimizations Preparing and analyzing performance reports and KPIs Requirements Bachelor s degree in any field 5 years of customer service or contact center experience with proven training delivery Strong exposure to voice accent communication and soft skills training Knowledge of CRM IVR ACD WFM and contact center processes Excellent leadership team management and stakeholder coordination skills Proficiency in MS Office and training content development tools What s in it for you A leadership opportunity with a reputed global services firm Chance to lead training initiatives for multiple business lines and skill sets Scope to drive process improvement and talent development projects A collaborative dynamic work culture with performance-based growth Reach us If you think this role is aligned with your career kindly write to me with your updated CV at for a confidential discussion on the opportunity Disclaimer Crescendo Global is specializes in Senior to C-level niche recruitment We are passionate about empowering job seekers and employers with an engaging memorable job search and leadership hiring experience Crescendo Global does not discriminate on the basis of race religion colour origin gender sexual orientation age marital status veteran status or disability status Note We receive a lot of applications on a daily basis so it becomes a bit difficult for us to get back to each candidate Please assume that your profile has not been shortlisted in case you don t hear back from us in 1 week Your patience is highly appreciated Scammers can misuse Crescendo Global s name for fake job offers We never ask for money purchases or system upgrades Verify all opportunities at www crescendo-global com and report fraud immediately Stay alert Profile Keywords Crescendo Global Jobs in Pune Trainer Jobs Team Leader Trainer Jobs Voice and Accent Training Jobs BPO Trainer Jobs Customer Service Trainer Jobs Operations Trainer Jobs Soft Skills Trainer Pune Contact Center Trainer Jobs Cogneesol Careers L D Trainer Jobs
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Customer Service Associate
8 hours ago
Pune, Maharashtra, India recruitwire service Full timeHiring talented individuals fluent in regional languages for the following positions: Languages Required: - Tamil - Malayalam - Kannada Role : Customer Service Executive **Requirements**: Excellent communication skills. Graduation is mandatory. Immediate joiners are preferred. **Salary**: Max up to 40000 ctc Location: Kharadi ( Premium Domestic...
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Customer Service Associate kannada
2 weeks ago
Nagpur, Maharashtra, India Citius Customer Services Full time**Customer Service Associate (Kannada Process)** **Job Details & Requirements** Designation: Customer Service Associate (Kannada Process) Process Type - Voice Experience - fresher to 6 months experience Qualification - hsc or any graduate **Salary**: ₹14,000k - ₹17,000k gross **Requirements**: **Should know and be able to speak Kannada...
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Malayalam Customer Service
1 week ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLocation: Onsite at Mihan, Nagpur Process Type**:Voice ( Malayalam, English & Hindi)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹17000 Gross Per Month Shift Duration: 8 hours Shift Window: 9am - 9pm Week Off Pattern: Rotational Week Off Count: One week off **Key Responsibilities**: -...
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Bilingual Customer Service Representative
2 weeks ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full timeLocation: Onsite at Mihan, Nagpur Process Type**:Voice (English,Hindi & Odia/Kannada)** Experience: Fresher or 6 months experience (Preferable) Qualification: Any Graduate/HSC **Salary**: ₹12,000 - ₹16,000 gross per month Shift Duration: 8 hours Shift Window: 10am - 6pm Week Off Pattern: Rotational Week Off Count: One week off **Key...
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Customer Assistance
2 weeks ago
Kharadi, Pune, Maharashtra, India Bandoo Service Full timeJob Title: Customer Assistance.(Lift Assitance) Location: Pune Job Summary: We are seeking a dedicated and customer-focused individual to join our team as a Customer Assistance cum Superviser. In this role, you will be responsible for ensuring a positive experience for client by providing information and assistance and supervising the task, Your role is...
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Customer Service Assistant
2 weeks ago
Nagpur, Maharashtra, India Altius Customer Services Pvt Ltd Full time**Designation**: Customer Service Associate - E commerce **Process Type**: International Voice **Experience**:Fresher or 6 months experience (Preferable) **Must Have: English (mandatory)** **Qualification**: Any Graduate/ HSC **Must Have: Strong knowledge with MS Excel and Typing Speed** **Job Type**:Full-time **Requirements**: - Should be ready to...
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Customer Service
2 weeks ago
Pune, Maharashtra, India Prodigy Hunters Full timePreferred Qualifications: Any Graduate Fresher and 1year(12months Exp) Brief About the Role: We are seeking a dedicated and skilled individual with a strong background in customer technical experience, ideally within the telecom industry. This role requires a professional who can effectively acknowledge customer issues, demonstrate empathy, and use...
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Customer Service
2 weeks ago
Pune, Maharashtra, India Genesis HR Services Full time**GREETINGS OF THE DAY!!!! (Contact HR Gurpreet : 8107518793 )** Congratulations, We are shortlisting your profile for the role of **Customer Service Associate **/ **Senior** **Customer Service Associate** **Process**:International Voice Process **Experience**:UG / Graduate with 1 year Exp in any domain. Freshers can also apply **CTC**:3.10 to 4.2 LPA+...
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Bpo Customer Service
1 week ago
CBD Belapur, Navi Mumbai, Maharashtra, India NARITH BUSSINES SERVICE Full timeUrgent Hiring For International BPO Customer Service Minimum 1 Years of experience **Freshers** with excellent English Can apply **Must Have Excellent English** Must have good Customer service skill and Convincing skill Night shift Rotational Shift / US Shift Call on : 8369658421 Pay: ₹20,000.00 - ₹25,000.00 per month **Benefits**: - Health...
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Customer Service
1 week ago
Pune, Maharashtra, India Genesis HR Services Full time**Job Title: Customer Support - (International Voice Process)** **Location**: Pune (Hadapsar) **Industry**: BPO International Voice Process **Job Type**: Full-time, Work from Office **Shifts**: 24/7 Rotational Shifts **Salary**: - **Fresher**: Up to ₹3 LPA (₹20,000 per month) - **Min. 6 Months Experience**: Up to ₹3.5 LPA (₹25,000 per month) -...
