Sales Operations Executive

5 days ago

Gurugram Haryana, India Nuvem Labs Pvt. Ltd. Full time

**Key Responsibilities**
- Review and validate incoming purchase orders to ensure they align with company policies, pricing structures, and terms. Work closely with the sales team to resolve any discrepancies or issues in POs.
- After validation, they will generate accurate invoices based on the POs and the delivery terms and ensure invoicing complies with company pricing structures and discount policies.
- Coordinating timely deliveries to customers, collaborating with the logistics or fulfilment teams to ensure products are delivered on schedule.
- submit invoices and bills to customers promptly, ensuring correct billing addresses and payment terms, while addressing any customer inquiries regarding billing or discrepancies.
- Monitor payments to ensure they match the invoiced amounts and identify discrepancies.
- Work with the finance team to resolve these discrepancies and ensure accurate financial records. Regular maintenance of transaction records, including POs, invoices, deliveries, payments, and reconciliations, will also be required.
- The individual will be responsible for generating and updating reports on sales, customer service, and financial transactions, ensuring data accuracy and integrity.
- Strong data integrity focus and accuracy in handling records and reporting.
- Ability to collaborate effectively with sales, finance, and logistics teams.
- Customer-oriented mindset with a focus on high-quality service.

**Skills and Qualifications**:

- **Education**: Graduation or equivalent.
- **Experience**: Minimum 4-5 years in sales operations, customer service, or finance-related roles. Experience with PO validation, invoicing, and payment reconciliation is preferred.
- **Technical Skills**: Basic knowledge in MS Excel and familiarity on invoicing platforms. Knowledge of accounting principles is also important.
- **Soft Skills**: Strong attention to detail, communication skills (both written and verbal) and problem-solving ability, and strong organizational and time-management skills.

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Work Location: In person

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