Counter Sales Executive

3 days ago

Bandra Mumbai Maharashtra, India MK Jewels Pvt Ltd Full time

**Job Description: Counter Sales Executive in the Gold and Diamond Jewellery Industry**

**Position: Counter**Sales Executive - Gold & Diamond Jewellery

**Location**:Mumbai, Bandra

**Department**:Retail Sales

**Reports to**:Store Manager/Sales Manager

The Sales Executive will be responsible for providing excellent customer service, showcasing product knowledge, and achieving sales targets by promoting gold and diamond jewellery. This role demands a strong understanding of jewellery trends, customer preferences, and a high level of professionalism.

**Key Responsibilities**:
Greet and assist customers in a courteous and professional manner.

Understand customer needs and recommend suitable gold/diamond jewellery products.

Explain product features, pricing, quality, and making charges.

Build customer relationships to encourage repeat business and referrals.

Achieve daily, weekly, and monthly sales targets.

Handle customer queries and resolve concerns promptly.

Ensure high levels of customer satisfaction through excellent sales service.

Maintain product displays, cleanliness, and visual merchandising standards.

Manage billing and ensure accurate invoicing.

Keep updated with product knowledge, new launches, and industry trends.

Collaborate with inventory and stock teams for stock availability and replenishment.

Follow all company policies related to security, handling of gold/diamonds, and cash.

**Key Requirements**:
**Education**:Minimum HSC/Graduate

**Experience**:1-3 years in retail sales, preferably in the jewellery or luxury segment.

**Skills**:
Strong communication and interpersonal skills

Sales and negotiation ability

Customer-oriented attitude

Basic knowledge of gold/diamond certification and standards

**Language proficiency**:English, Hindi, and Marathi

**Working Hours**:Retail shift timings 11:00am to 09:00pm

**Job Types**:Full-time, Permanent

**Schedule**:Day shift

**Work Location**:In person

**Expected Start Date**:10/05/2025

**Why Join Us?**

Opportunity to work with a reputed jewellery brand.

Work in a vibrant, customer-focused environment that values excellence and integrity.

Grow your career with regular training, mentorship, and internal promotion opportunities.

Attractive salary structure, performance-based incentives, and employee benefits.

A chance to connect with customers, build relationships, and represent exquisite craftsmanship.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Overtime pay

Work Location: In person

Application Deadline: 30/04/2025
Expected Start Date: 05/10/2025

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