Guest Relation Executive

2 days ago


Andheri Mumbai Maharashtra, India Tanishq jewellery Full time

**Guest Interaction and Communication**:

- Greeting and welcoming guests upon arrival.
- Providing information about the establishment, services, and local attractions.
- Responding to guest inquiries and requests promptly and efficiently.
- Handling guest complaints and concerns, escalating issues to management when necessary.
- Maintaining a positive and professional attitude in all guest interactions.
- **Guest Experience Management**:

- Ensuring a smooth check-in and check-out process.
- Assisting with reservations, bookings, and special requests.
- Coordinating with other departments to fulfill guest needs.
- Anticipating guest needs and preferences to personalize their experience.
- Monitoring guest feedback and taking proactive steps to improve service.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Food provided
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Morning shift

Work Location: In person



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