Customer Success Associate

5 days ago


Gurgaon District Haryana, India VCollaborate consulting Full time

**Job Overview**:
We are hiring skilled and experienced professionals for the role of Customer Success Associate in an international support process. If you have excellent English communication skills and a background in tech support and customer service, this is the right opportunity for you.

**Key Responsibilities**:
Provide first-level technical and customer support

Resolve customer queries related to products or services

Deliver accurate and timely resolutions with excellent customer experience

Document customer interactions and follow standard protocols

Ensure end-to-end issue resolution and maintain quality standards

**Eligibility Criteria**:
Education: Graduate in any stream (mandatory)

**Experience**: Minimum 1 year in an international support role with technical troubleshooting experience

**Language Proficiency**: Strong command over English - C1 level or equivalent

**Communication Skills**: Excellent verbal skills with no MTI/RTI, grammatical or pronunciation issues

**Assessment Round**s:
HR Interview

Operations Round

Versant Assessment (Language Proficiency Test)

**Why Join Us**:
Competitive salary with growth opportunities

Work in a professional international environment

Cab facility provided

Skill-based role with client exposure

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹28,000.00 per month

Schedule:

- Day shift
- Morning shift
- Rotational shift

**Education**:

- Bachelor's (required)

**Experience**:

- International voice process: 1 year (required)
- Technical support Troubleshooting: 1 year (required)

Work Location: In person



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