Customer Success Associate
1 week ago
**Customer Success Associate Responsibilities**:
- Being the first point of contact for customers and handle all customer inquiries
- Building relationships with customers and ensuring they are satisfied with the company's products and services
- Assisting customers with any issues or problems they have
- Answering customer questions and providing information about the company's products and services
- Making recommendations to customers about the company's products and services
- Recording customer feedback and suggestions
**Customer Success Associate Requirements & Skills**:
- Excellent communication skills
- Strong customer service skills
- Organization skills and ability to work independently
- Ability to multitask and handle multiple customer inquiries at once
- Patience and ability to stay calm under pressure
- Problem-solving skills
- Ability to upsell and cross-sell products and services
Pay: ₹23,000.00 - ₹27,000.00 per month
Schedule:
- Day shift
Application Question(s):
- What is your expected salary per month and notice period?
**Experience**:
- total work: 1 year (required)
- Sales: 1 year (required)
Work Location: In person
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