IT Helpdesk Coordinator

POSITION **SUMMARY**: **POSITION** **RESPONSIBILITY** - Provide first-level contact and convey resolutions to end-user issues. - Properly escalate unresolved queries to the next level of support. - Track, route, and redirect problems to correct resources. - Walk end-users through problem-solving processes. - Follow up with end-users, provide feedback, and...

Job Summary:We are seeking a skilled Helpdesk Professional to join our team. As a Helpdesk Executive, you will play a critical role in centralizing all logs and requests, streamlining processes, and providing superior call logging services.You will report to the property manager and be responsible for receiving and logging complaints containing complete...

Job DescriptionService Desk Engineer Position Overview:As a Service Desk Engineer, you will be responsible for providing technical support to our customers via telephone, resolving or routing incidents and requests to appropriate teams, coordinating and managing relationships with vendors and support staff, administering user access and exit controls, using...

Key Responsibilities: Serve as the first point of contact for all IT-related inquiries from hospital staff, including doctors, nurses, and administrative personnel. Provide immediate and courteous customer service to assist users in diagnosing and resolving technical issues related to medical equipment, hospital systems, and general IT problems. Log all...

**Responsibilities**: - Attending calls regarding park operations and assigning to park operations team as per contact matrix to address. - Responding to mail requests or complaints with system update, track and closing each one of call or compliant loop. - To take message accurately and convey the same to the concerned person promptly. - Working on digital...

Job DescriptionJob Description1) Candidate should have good written and verbal communication in English2) Agent should be able to handle international customers calling in and understand US voice accents with at least two+ years in voice process3) Needs to have at least one to two years working experience on a reputed ITSM tool (Service now/ JIRA/...

Job Title: Project Coordinator ITCompany: Novastrid IT Ventures Pvt. Ltd.Location: Chennai, IndiaEmployment Type: Full-timeJob SummaryWe are looking for a detail-oriented and proactive Project Coordinator to support IT projectdelivery at our Chennai office. The ideal candidate should have strong organizational skills,excellent communication abilities, and...

Job Title: Service Coordinator – MPS ( Female Only)Job Location: ChennaiBudget- Max 3.5 LPAJob Purpose:The Service Coordinator is responsible for handling customer service requests related to printers and multifunction devices (MFDs), coordinating with field engineers, ensuring timely resolution of service calls, and maintaining accurate service records....

Full job descriptionSales Strategy & PlanningDevelop and implement sales strategies to meet or exceed targets.Identify potential markets and sales opportunities.Set monthly/quarterly sales targets for the team.Team ManagementRecruit, train, and supervise sales executives.Monitor performance and provide coaching or support.Conduct regular sales meetings and...

Looking for Sales Coordinator Serves customers by selling products and meeting customer needs. Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors. Keeps management informed by submitting activity and results...