Jr IT Helpdesk Coordinator

5 days ago


Chennai, India BOT VFX Full time

POSITION **SUMMARY**:
**POSITION** **RESPONSIBILITY**
- Provide first-level contact and convey resolutions to end-user issues.
- Properly escalate unresolved queries to the next level of support.
- Track, route, and redirect problems to correct resources.
- Walk end-users through problem-solving processes.
- Follow up with end-users, provide feedback, and see problems through to resolution.
- Utilize excellent service skills and exceed end-user expectations.
- Ensure proper recording, documentation, and closure of helpdesk tickets.
- Recommend procedure modifications or improvements.
- Preserve and grow your knowledge of help desk procedures, products, and services.

REQUIRED **SKILLS**
- Degree in Information Technology, Computer Science, or equivalent.
- Proven experience as a helpdesk technician or other customer support role.
- Tech-savvy with working knowledge of office automation products, databases, and remote control.
- Good understanding of computer systems, mobile devices, and other tech products.
- Ability to diagnose and resolve basic technical issues.
- Proficiency in English and excellent communication skills.
- Customer-oriented and cool-tempered.



  • Chennai, India Bluescope Information Technology Full time

    Greetings from **Bluescope Information Technology**. **Job Title**: Jr. Project Coordinator **Job Location**: Chennai. **Preference**:1-2Years of experience. **Gender Preference**: Female **We are seeking a motivated and detail-oriented Junior Project Coordinator to join our dynamic project management team.** A Junior Project Coordinator plays a vital...


  • Noida, Chennai, Hyderabad / Secunderabad, Telangana, India beBeeTechnical Full time ₹ 8,00,000 - ₹ 12,00,000

    Job DescriptionService Desk Engineer Position Overview:As a Service Desk Engineer, you will be responsible for providing technical support to our customers via telephone, resolving or routing incidents and requests to appropriate teams, coordinating and managing relationships with vendors and support staff, administering user access and exit controls, using...

  • Helpdesk Attendant

    3 days ago


    Chennai, India Sindoori Management Solution Full time

    Key Responsibilities: Serve as the first point of contact for all IT-related inquiries from hospital staff, including doctors, nurses, and administrative personnel. Provide immediate and courteous customer service to assist users in diagnosing and resolving technical issues related to medical equipment, hospital systems, and general IT problems. Log all...


  • Chennai, India veega service Full time

    We Have Opening For Jr. Back Office Coordinator Qualification: Diploma or B.E Mechanical, Civil Experience: 1-3 Years Location: Chennai Pay: ₹15,000.00 - ₹18,000.00 per month Schedule: - Day shift Ability to commute/relocate: - Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required) **Education**: - Higher...

  • Jr Helpdesk

    5 days ago


    Chennai, India Fourth Dimension Technologies Pvt ltd Full time

    Prepare daily attendance for all site and mail to corporate office. Prepare DCR (Daily Call Report) for all site and mail to corporate office. Engineer shift roster has to make based on call / project requirement and engineer training. Assign floor to engineers. Assign, Monitor and complete H/W call tickets, mail tickets and oral requests. Verify and...


  • Chennai, India BOT VFX Full time

    POSITION **SUMMARY**: BOT VFX, a post-production services company in the entertainment industry with global clients, is looking for an entry-level position “Jr System Administrator” on a permanent role basis. This role involves working with our creative team to provide the best technical support to bring their artistry to life. This role reports to the...

  • Helpdesk Executive

    1 day ago


    Chennai, Tamil Nadu, India Quest Business Solution Full time

    **Responsibilities**: - Attending calls regarding park operations and assigning to park operations team as per contact matrix to address. - Responding to mail requests or complaints with system update, track and closing each one of call or compliant loop. - To take message accurately and convey the same to the concerned person promptly. - Working on digital...


  • Chennai, India Fourth Dimension Technologies Pvt. Ltd Full time

    Verify and close completed H/W call tickets and mail tickets. (Sometime we have requested to do telephone verification Provide technical support to engineers. Prepare monthly review meeting PPT. User’s entry & Exit Process. Word, Excel & PowerPoint Managing IT /Non IT Assets across PAN India Ensuring that Service norms committed to the Customer are met...

  • Urgent: Executives

    20 hours ago


    Chennai, Tamil Nadu, India EXL IT service management Full time

    Job DescriptionJob Description1) Candidate should have good written and verbal communication in English2) Agent should be able to handle international customers calling in and understand US voice accents with at least two+ years in voice process3) Needs to have at least one to two years working experience on a reputed ITSM tool (Service now/ JIRA/...

  • Jr. Executive

    3 days ago


    T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...