
Online Order Processing- Agra
7 hours ago
Agra
20000 - 30000 inr / month
**Oswaal Books**
**Job Role
- Online Order Processing**
**Job Type
- Full-time**
**Job Location
- M.G. Road, Agra.**
**Exp. 3- 5 Years (6 Days)**
**Order Management**:
- Process and verify online orders received through various platforms (e.g., company website, e-commerce partners).
- Ensure order details, including quantities, shipping addresses, and payment statuses, are accurate.
**Inventory Coordination**:
- Collaborate with the inventory team to check stock availability and maintain accurate records.
- Update inventory levels on online platforms as required.
**Shipping and Fulfilment**:
- Coordinate with logistics partners for timely dispatch and delivery of orders.
- Track shipments and resolve any delivery issues promptly.
**Customer Support**:
- Address complaints or concerns, ensuring a positive resolution.
**Data Maintenance**:
- Maintain accurate records of order processing, returns, and refunds.
- Generate regular reports on order trends, fulfilment performance, and customer feedback.
**Platform Management**:
- Ensure product listings, descriptions, and pricing are up-to-date on all online platforms.
- Monitor online reviews and ratings, taking necessary actions to address issues.
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Online Order Processing
7 hours ago
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